Loading EveryPlace content…
Public Google reviewers rate this highly and often mention clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 52 Google reviews
Email The Cortland Rediscovery to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate The Cortland Rediscovery highly. Reviewers highlight: clean, well-maintained facility, friendly and engaging staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Cortland Northview is generally praised for its clean, updated facility and friendly, engaging staff. While many families report positive experiences with the care team and management, there are recurring concerns regarding the consistency of care and responsiveness for residents with higher needs.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 151 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The Nursing staff is exceptional. Both my parents live here. Sam needs to be recognized! From the moment we met him, he has been extremely helpful.”
“My mother in law is in this facility. We ABSOLUTELY LOVE Katelyn Oaks, one of her nurses! She goes above and beyond her job and takes such good care of MA.”
“Beautiful place, but care was poor. We paid for level 3 care, but still not sure what this bought. Although, we stopped in often they did not bring to our attention that she had not received a shower until after a month passed.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at this facility have identified serious concerns regarding resident safety, including improper medical care following a fall, medication errors, and inadequate staff training for specialized care like catheter maintenance. There are also documented instances of neglect regarding hygiene and nutrition for residents.
Medication error: Staff continued to administer Ativan to Resident A after the medication had been discontinued because it was not removed from the medication cart.
Staff were not adequately trained in catheter maintenance, resulting in frequent urinary tract infections (UTIs) for Resident A.
Additional Finding: The facility was noted to have issues with staff patience and time spent with residents, and a lack of consistent food/pudding availability for medication administration.
Resident A's care needs were not met; specifically, the resident was found in a heavily soiled brief and bed, and was experiencing weight loss/malnutrition due to staff not ensuring meals were provided.
Additional Finding: The investigation noted issues regarding the handling of the incident by management.
Resident A fell on 09/25/2025 and suffered a hip fracture; allegations suggest staff failed to provide immediate EMS or medical care and were distracted by personal phone use.
Ahr Northview Grand Rapids Mi Trs Sub, LLC
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit cortlandnorthview.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
The Cortland Terrace Cove
< 1 miAssisted Living · Grand Rapids, MI
The Cortland Lodge
< 1 miAssisted Living · Grand Rapids, MI
The Cortland Terrace Harbor
< 1 miAssisted Living · Grand Rapids, MI
The Oaks at Belmont
2.4 miAssisted Living · Belmont, MI
The Oaks at Belmont
2.4 miNursing Home · Belmont, MI
The Cortland Riverside Gardens
2.7 miAssisted Living · Grand Rapids, MI