Nursing HomeMedicaid Medicare 5-star

The Oaks at Belmont

Strong Medicare quality ratings; public reviewers often praise modern, clean, and well-maintained facility. Still worth an in-person visit.

6081 W River Drive, Belmont · Belmont, MI 49306|60 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 60 Google reviews

(906) 670-4451 Directions Website

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What this means for your family

The Oaks at Belmont has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: modern, clean, and well-maintained facility and engaging activities and social events. Review the component ratings and current source records before deciding.

Google Reviews

63 public Google reviews available

The Oaks at Belmont receives high praise for its modern, clean facility and generally compassionate staff who provide engaging activities and quality rehab services. However, a recurring pattern of negative reviews highlights significant concerns regarding understaffing, slow response times to call lights, and occasional lapses in medication management and basic hygiene care.

Quality Themes

Tap a score for details

Strengths

Modern, clean, and well-maintained facility
Engaging activities and social events
Effective physical and occupational therapy
Warm and compassionate nursing staff

Concerns

Understaffing leading to slow response times for call lights (mentioned by 4 reviewers)
Inconsistent medication management or errors (mentioned by 3 reviewers)
Poor hygiene care (e.g., soiled linens/diapers, pressure sores) (mentioned by 3 reviewers)
Rude or dismissive communication from specific staff members (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 63 analyzed

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1With the facility being on the smaller side with 60 residents, how do you ensure that staff are consistently available to respond to call lights in a timely manner?
2I noticed your activities program is highly praised; could you walk us through a typical week of social events and how you encourage residents to participate?
3Given that medication management is a critical priority for our family, what specific protocols or double-check systems do you have in place to ensure accuracy and consistency?
4How do you monitor and maintain high standards of personal hygiene and skin care for residents who require more hands-on assistance throughout the day?
5How do you foster a culture of open and compassionate communication among your staff, and what is the best way for us to share feedback if we have concerns about a specific interaction?
6Could you explain how your nursing team coordinates with the physical and occupational therapy staff to ensure a resident's care plan is being followed consistently across all departments?

Personalized based on this facility's data

Key Review Excerpts

“The staff here are very caring. They know all of the residents by name and take the time to make things comfortable for them.”

Long-term resident's family · 2025★★★★★

“My mother is in the Legacy, memory care, and she really likes it, so do I . Friendly staff.”

Memory care family member · 2025★★★★★

“The only reason they get two stars is that the PT/OT is ok. My mom was there after a stroke and the care was bad. Average call wait time? 1 hr.”

Rehab patient's family · 2024★★☆☆☆

Source: 63 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.19hrs

Registered nurses for medical care

Total Nursing

4.37hrs

All nurses + aides combined

Staff Turnover

23%

Lower is better (< 30% = good)

RN Turnover

22%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

15.4%

14.8%

Kent

12.7%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

4.3%

Kent

2.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility24.7%

Worse than Avg

Here

24.7%

19.5%

19.4%

Kent

16.1%

Residents needing more daily help over time

↓ Lower is better

This Facility6.8%

Better than Avg

Here

6.8%

13.9%

10.8%

Kent

8.8%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

95.3%

Kent

97.5%

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

4.6%

5.1%

Kent

5.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.3%

Better than Avg

Here

99.3%

82.0%

83.3%

Kent

90.8%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility88.6%

Better than Avg

Here

88.6%

79.8%

79.5%

Kent

83.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

1.6%

1.1%

Kent

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

10findings in history

Latest survey: 2 · well below MI avg (9.8)

2 complaint-triggered findings

This facility has a concerning pattern of recurring infection control problems appearing across three separate surveys, plus families have filed complaints that triggered inspections for issues including pressure ulcer care and accident prevention. While all deficiencies show correction dates, the repeated infection control violations and multiple complaint-driven investigations suggest ongoing quality challenges that warrant careful consideration during your visit.

Jan 8, 2026Routine3 findings

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 11, 2025Complaint1 finding

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Oct 24, 2024Routine2 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 15, 2023Routine3 findings

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Nov 15, 2023Complaint1 finding

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Oaks at Belmont

Organization Type

for profit

Chain Affiliation

Chain Name

Trilogy Health Services

Chain Size

123 facilities nationwide

Chain avg rating: 4.0/5 · Rank 1 of 120 (Highest rating)