Limited public data on The Cannon House. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 17 Google reviews

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Every family's needs are unique. We encourage you to visit The Cannon House in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
The Cannon House receives highly inconsistent feedback, with a significant number of reviews lacking text and recent reports highlighting serious concerns regarding staff professionalism and communication. While some historical reviews were positive, recent visitors have reported difficulty accessing the facility and poor interactions with staff members.
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Key Review Excerpts
“Staff there is rude as hell. Had to wait 10 mins to be let in before a RESIDENT had to let me in. Didn’t take me to where I needed to go instead gave directions with an attitude.”
“Short staffing and non compliant to state regs closed to new residents by the state I am a resident and want to move”
Source: WA Dept. of Social & Health Services
An initial inspection on 09/18/2025 resulted in a 'Disapproved' status due to multiple deficiencies. A follow-up inspection on 10/14/2025 confirmed that all violations from previous inspections have been corrected and the facility is now approved.
Facility failed to provide the paperwork from the 8/19/2025 fire alarm report.
Facility failed to provide documentation for a policy and procedure showing all steps needed for a disaster drill.
Facility failed to provide a written policy and procedure for fire watch.
Facility status is Disapproved. An administrative complaint (Ref # 191394) regarding a fire alarm incident on 8/19/2025 was reviewed; the incident was caused by a sprinkler dry system air compressor failure.
Facility failed to provide documentation for a Policy and Procedure showing all steps needed to perform a disaster drill, including staff training.
Facility failed to provide the required paperwork from the 8/19/2025 fire alarm report.
Facility failed to provide a Policy and Procedure for fire watch.
A separate document (cover letter) indicates that as of 11/04/2025, these deficiencies were verified as corrected.; The document contains references to a nicotine patch issue on pages 11-12, but does not provide a corresponding WAC citation for that specific finding.
Facility failed to ensure 1 of 5 sampled staff completed in-person CPR training.
Failed to deliver medications as prescribed (missed doses) and failed to monitor/review discharge orders resulting in inappropriate active orders for nicotine patches.
Facility failed to maintain outer surfaces of an icemaker and juice machine in a clean and sanitary condition.
Facility failed to ensure a resident's pet had a current health letter from a veterinarian and proof of up-to-date vaccinations.
Failed to complete annual assessments for 2 of 10 residents regarding updated chronic health conditions and medication management.
Failed to update Negotiated Service Agreements for 3 of 10 residents following changes in condition or newly identified chronic health issues.
Facility failed to ensure 3 of 3 resident washing machines reached 140 degrees F or had a sanitizing process, risking cross-contamination for 69 residents.
Facility failed to renew the Medical Testing Site Waiver/CLIA certificate by the deadline.
The document also references a separate follow-up inspection letter dated 09/24/2025 confirming the deficiency for WAC 388-78A-2640 was corrected.
The facility failed to notify a resident's representative and physician when the resident had a change of condition and was transported to the hospital.
Follow-up inspection conducted on 07/11/2025 found no deficiencies; facility meets licensing requirements.; The facility was noted to be in a state of non-compliance regarding Nurse Delegation procedures, a deficiency previously cited on 10/10/2024.; The report also includes findings regarding failure to follow nurse delegation requirements for insulin administration for Residents 1 and 6, though a specific WAC header for that section is not fully visible on the provided pages.
Facility failed to ensure residents received medications as prescribed. Specifically, Resident 5 missed seizure medication doses, resulting in hospitalization.
Facility failed to obtain physician's ordered medications in a timely manner for 5 of 12 sampled residents, leading to missed doses for conditions including mental illness, seizures, diabetes, and pain.
The facility failed to ensure Nurse Delegation (ND) was completed for Resident 1 before non-licensed staff administered injections or performed skilled treatments.
Civil fine of $1,000.00 imposed. This is an uncorrected and recurring citation previously cited on October 10, 2024, December 19, 2024, and March 3, 2025.
The licensee failed to ensure Nurse Delegation (ND) was completed for three residents before receiving skilled treatments from non-licensed staff, resulting in risk of harm.
Civil fine of $800.00 imposed. Previous citations for this same issue occurred on October 10, 2024, and December 19, 2024.
The licensee failed to ensure Nurse Delegation (ND) was completed for one resident before receiving skilled treatments from non-licensed staff. This failure placed the resident at risk of harm. This is an uncorrected and recurring citation.
The inspection report dated 11/13/2024 was marked 'Disapproved'. A follow-up visit on 02/05/2025 confirmed that all violations from previous inspections have been corrected and the status is now 'Approved'.
Annual forward flow test paperwork not provided; loaded sprinkler heads found in kitchen and dining room.
Vertical rolling door found at bottom of stairs on ground floor requires investigation into its purpose.
Paperwork for annual fire door inspections not provided; facility needs to establish an inspection schedule.
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WA DSHS — View Official Record
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