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Assisted Living

The Cannon House

Limited public data on The Cannon House. Call, tour, and ask to meet current residents' families — your own impression matters most.

113 23rd Avenue South, Atlantic · Seattle, WA 9814476 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.3/5

based on 17 Google reviews

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The Cannon House Assisted Living in Seattle, WA — Street View
Street View

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What this means for your family

We strongly recommend that families considering The Cannon House conduct an in-person visit during off-hours to observe staff responsiveness and communication firsthand. Given the recurring concerns regarding staff professionalism and potential language barriers, you should ask management specifically how they ensure clear communication and medication safety for all residents.

Google Reviews

Google Reviews

17 reviews on Google
The Cannon House receives highly inconsistent feedback, with a significant number of reviews lacking text and recent reports highlighting serious concerns regarding staff professionalism and communication. While some historical reviews were positive, recent visitors have reported difficulty accessing the facility and poor interactions with staff members.

Quality Themes

Tap a score for details
FoodN/AStaff2.0CleanN/AActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Historical positive sentiment
  • Established presence in the community

Concerns

  • Language barrier impacting care and communication (mentioned by 2 reviewers)
  • Understaffing and lack of responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(4)'18(2)'21(1)'25(2)

Distribution · 19 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the Cannon House’s long-standing history in the community, how do you ensure that the current staff maintains that same level of personalized care and responsiveness?
  • 2Could you walk me through your process for ensuring clear, consistent communication between the care team and family members, especially regarding daily updates?
  • 3What steps are in place to ensure that all staff members are fully fluent and comfortable communicating with residents to avoid any misunderstandings in their care?
  • 4How does your team manage medication administration to ensure accuracy and safety for every resident?
  • 5What protocols do you have in place for medical emergencies, and how quickly can a family expect to be notified if a health concern arises?
  • 6With 76 residents, what does a typical social calendar look like, and how do you encourage residents to participate in daily activities?

Personalized based on this facility's data


Key Review Excerpts

Staff there is rude as hell. Had to wait 10 mins to be let in before a RESIDENT had to let me in. Didn’t take me to where I needed to go instead gave directions with an attitude.

Visitor · 2025☆☆☆☆

Service people don't speak enough English to be able to get prescribed meds for residents. Assisted Living? Assisting the people living there into Not Living!

Visitor · 2017☆☆☆☆

Short staffing and non compliant to state regs closed to new residents by the state I am a resident and want to move

Resident · 2016★★☆☆☆
Source: 17 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

21total
55deficiencies
Oct 14, 2025Fire

An initial inspection on 09/18/2025 resulted in a 'Disapproved' status due to multiple deficiencies. A follow-up inspection on 10/14/2025 confirmed that all violations from previous inspections have been corrected and the facility is now approved.

Fire Safety, Evacuation & Lockdown PlansIFC 404.1

Facility failed to provide documentation for a policy and procedure showing all steps needed for a disaster drill.

Systems Out of ServiceIFC 901.7

Facility failed to provide a written policy and procedure for fire watch.

Testing and MaintenanceIFC 903.5

Facility failed to provide the paperwork from the 8/19/2025 fire alarm report.

Sep 18, 2025Fire

Facility status is Disapproved. An administrative complaint (Ref # 191394) regarding a fire alarm incident on 8/19/2025 was reviewed; the incident was caused by a sprinkler dry system air compressor failure.

Fire Safety, Evacuation & Lockdown PlansIFC 404.1 / 405.1 / 406.1

Facility failed to provide documentation for a Policy and Procedure showing all steps needed to perform a disaster drill, including staff training.

Systems Out of Service / Fire WatchIFC 901.7 / 403.11.1

Facility failed to provide a Policy and Procedure for fire watch.

Testing and MaintenanceIFC 903.5

Facility failed to provide the required paperwork from the 8/19/2025 fire alarm report.

Sep 8, 2025Inspection

A separate document (cover letter) indicates that as of 11/04/2025, these deficiencies were verified as corrected.; The document contains references to a nicotine patch issue on pages 11-12, but does not provide a corresponding WAC citation for that specific finding.

LaundryWAC 388-78A-3040Corrected Oct 23, 2025

Facility failed to ensure 3 of 3 resident washing machines reached 140 degrees F or had a sanitizing process, risking cross-contamination for 69 residents.

On-going assessmentsWAC 388-78A-2100Corrected Oct 23, 2025

Failed to complete annual assessments for 2 of 10 residents regarding updated chronic health conditions and medication management.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Oct 23, 2025

Facility failed to ensure 1 of 5 sampled staff completed in-person CPR training.

Service agreement planningWAC 388-78A-2130Corrected Oct 23, 2025

Failed to update Negotiated Service Agreements for 3 of 10 residents following changes in condition or newly identified chronic health issues.

PetsWAC 388-78A-2620Corrected Oct 23, 2025

Facility failed to ensure a resident's pet had a current health letter from a veterinarian and proof of up-to-date vaccinations.

Medication servicesWAC 388-78A-2210

Failed to deliver medications as prescribed (missed doses) and failed to monitor/review discharge orders resulting in inappropriate active orders for nicotine patches.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Oct 23, 2025

Facility failed to renew the Medical Testing Site Waiver/CLIA certificate by the deadline.

Food sanitationWAC 388-78A-2305Corrected Oct 23, 2025

Facility failed to maintain outer surfaces of an icemaker and juice machine in a clean and sanitary condition.

Jul 23, 2025Investigation

The document also references a separate follow-up inspection letter dated 09/24/2025 confirming the deficiency for WAC 388-78A-2640 was corrected.

Reporting significant change in a resident's conditionWAC 388-78A-2640

The facility failed to notify a resident's representative and physician when the resident had a change of condition and was transported to the hospital.

Jul 11, 2025Investigation

Follow-up inspection conducted on 07/11/2025 found no deficiencies; facility meets licensing requirements.; The facility was noted to be in a state of non-compliance regarding Nurse Delegation procedures, a deficiency previously cited on 10/10/2024.; The report also includes findings regarding failure to follow nurse delegation requirements for insulin administration for Residents 1 and 6, though a specific WAC header for that section is not fully visible on the provided pages.

Intermittent nursing services systemsWAC 388-78A-2320-2-d
Intermittent nursing services systemsWAC 388-78A-2320-1
Intermittent nursing services systemsWAC 388-78A-2320Corrected Feb 1, 2025

The facility failed to ensure Nurse Delegation (ND) was completed for Resident 1 before non-licensed staff administered injections or performed skilled treatments.

Intermittent nursing services systemsWAC 388-78A-2320-2-a
Nonavailability of medicationsWAC 388-78A-2240Corrected Nov 24, 2024

Facility failed to obtain physician's ordered medications in a timely manner for 5 of 12 sampled residents, leading to missed doses for conditions including mental illness, seizures, diabetes, and pain.

Intermittent nursing services systemsWAC 388-78A-2320-2-b
Medication servicesWAC 388-78A-2210Corrected Nov 24, 2024

Facility failed to ensure residents received medications as prescribed. Specifically, Resident 5 missed seizure medication doses, resulting in hospitalization.

May 13, 2025Enforcement
$1,000.00Report

Civil fine of $1,000.00 imposed. This is an uncorrected and recurring citation previously cited on October 10, 2024, December 19, 2024, and March 3, 2025.

Intermittent nursing services systemsWAC 388-78A-2320

The licensee failed to ensure Nurse Delegation (ND) was completed for three residents before receiving skilled treatments from non-licensed staff, resulting in risk of harm.

Mar 3, 2025Enforcement
$800.00Report

Civil fine of $800.00 imposed. Previous citations for this same issue occurred on October 10, 2024, and December 19, 2024.

Intermittent nursing services systemsWAC 388-78A-2320 (1)(2)(a)(b)(d)

The licensee failed to ensure Nurse Delegation (ND) was completed for one resident before receiving skilled treatments from non-licensed staff. This failure placed the resident at risk of harm. This is an uncorrected and recurring citation.

Feb 5, 2025Fire

The inspection report dated 11/13/2024 was marked 'Disapproved'. A follow-up visit on 02/05/2025 confirmed that all violations from previous inspections have been corrected and the status is now 'Approved'.

Horizontal and vertical sliding and rolling fire doorsIFC 705.2.6 2018

Vertical rolling door found at bottom of stairs on ground floor requires investigation into its purpose.

Sprinkler systemsIFC 903.5 2021

Annual forward flow test paperwork not provided; loaded sprinkler heads found in kitchen and dining room.

Fire Door Inspection and TestingNFPA 80

Paperwork for annual fire door inspections not provided; facility needs to establish an inspection schedule.

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References & Resources

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