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Assisted Living

Park Shore

Families consistently rate this highly — reviewers highlight exceptional physical and occupational therapy. Schedule a visit to confirm the fit.

1630 43rd Ave E, Madison Park · Seattle, WA 9811236 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 36 Google reviews

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Park Shore Assisted Living in Seattle, WA — Street View
Street View

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What this means for your family

Park Shore is an excellent choice for independent living and post-hospital rehabilitation, with a strong reputation for therapy and community engagement. However, families of residents with complex medical needs should conduct a thorough assessment to ensure the facility's capabilities match their specific requirements, and be prepared to clarify all billing expectations upfront.

Google Reviews

Google Reviews

36 reviews on Google
Park Shore is a highly regarded senior living community that excels in providing a vibrant, resort-like atmosphere with exceptional physical therapy and rehabilitation services. While residents and families frequently praise the staff's professionalism, the beautiful lakefront location, and the robust activity calendar, some families have reported concerns regarding billing transparency and, in isolated but serious cases, inadequate specialized care for complex medical needs.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemoryN/AComms6.0Value5.0

Strengths

  • Exceptional physical and occupational therapy
  • Warm, professional, and attentive staff
  • Stunning lakefront location and walkable neighborhood
  • High-quality, gourmet dining options
  • Well-maintained, luxury-level facilities

Concerns

  • Inadequate specialized care for paraplegic residents (mentioned by 2 reviewers)
  • Billing transparency and Medicare coverage disputes (mentioned by 2 reviewers)
  • Outdated or inefficient telephone communication systems (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.7'18(6)4.31.0'20(1)5.05.0'22(2)5.04.5'25(24)5.0'26(1)

Distribution · 59 analyzed

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20 reviews posted between Jun 30, 2025Jul 3, 2025 · 17 were 5-star

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the beautiful lakefront location, what kind of outdoor activities or walking programs do you offer for residents to enjoy the scenery?
  • 2I noticed your team is very active in responding to feedback online; how do you typically handle communication with families if they have questions about billing or insurance coverage?
  • 3Could you walk me through your current process for managing resident phone calls and internal communication to ensure families can reach their loved ones easily?
  • 4For residents with specific mobility needs, such as those requiring specialized assistance, how do you adapt your care plans and equipment to ensure their safety and comfort?
  • 5Your dining program is highly praised; how do you accommodate individual dietary preferences or special requests for residents during meal times?
  • 6How does your therapy team coordinate with the nursing staff to ensure that physical and occupational progress is tracked and communicated back to the family?

Personalized based on this facility's data


Key Review Excerpts

52 days later, he walked out of Parkshore. He received excellent physical therapy and occupational therapy. The therapists were tremendous and very caring.

Rehab patient's spouse · 2024★★★★★

The staff were very patient and provided excellent care to my father who is 92 and presented with special needs. Those needs were addressed appropriately and he and I were kept up to date with his progress.

Rehab patient's family · 2025★★☆☆☆

I’ve been at Parkshore for almost 10 years in independent living and enjoyed every minute of it. Of course the view is amazing, the food is delicious, and the size of the building is perfect.

Long-term resident · 2025★★★★★
Source: 36 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
34deficiencies
Mar 10, 2026Fire
CleanReport

All violations noted during previous related inspection(s) have been corrected. Approval status is Approved.

Mar 10, 2025Inspection

A separate follow-up letter dated 04/22/2025 (Compliance Determination 58298) confirms that the listed deficiencies were subsequently corrected.; The document set includes a cover letter from Jamie Singer (Field Manager) dated 03/10/2025 and a Statement of Deficiencies page.

Medication servicesWAC 388-78A-2210Corrected Apr 10, 2025

Failed to implement systems to support safe medication services for 2 of 2 sampled residents; medication parameters not followed and medications missed.

Training and home care aide certification requirementsWAC 388-78A-2474

The facility failed to ensure a care staff member completed the required first aid training.

Food sanitationWAC 388-78A-2305Corrected Apr 10, 2025

Failed to monitor food temperatures and staff failed to follow proper hand sanitation guidelines.

Nonavailability of medicationsWAC 388-78A-2240Corrected Apr 10, 2025

Failed to obtain physician-prescribed medication in a timely manner.

Signing negotiated service agreementWAC 388-78A-2150Corrected Apr 10, 2025

Failed to ensure Negotiated Service Agreements were signed at least annually for 6 of 6 sampled residents.

Tuberculin skin test documentationunknownCorrected Apr 10, 2025

The facility failed to ensure documentation of previous positive TST, blood test, or adequate TB therapy for 2 of 2 sampled staff.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Apr 10, 2025

Failed to follow criteria for nurse delegation; non-licensed staff administered medication (pain patches) without delegation training.

Medication refusalWAC 388-78A-2230Corrected Apr 10, 2025

Failed to notify the physician and evaluate for negative outcomes when a resident refused prescribed medications.

Background checks Employment Provisional hireWAC 388-78A-24681

The facility failed to ensure a caregiver completed a fingerprint background check within 120 days of hire.

Oct 19, 2023Investigation

A follow-up inspection on 12/06/2023 found no further deficiencies regarding this compliance determination.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Nov 30, 2023

The facility failed to follow a Respiratory Protection Program (RPP). Specifically, they did not ensure care staff completed medical evaluations or received annual fit-testing for N95 respirator masks while caring for residents during a COVID-19 outbreak.

Aug 10, 2023Enforcement
$300.00Report

This is a letter regarding the Imposition of a Civil Fine of $300.00. The deficiency was previously cited on July 17, 2023.

StaffWAC 388-78A-2450 (2)(c)(e)

The licensee failed to ensure one staff had the required specialized training for dementia and mental health to fulfill their expected responsibilities, placing 24 residents at risk.

Aug 10, 2023Inspection

This is an uncorrected deficiency previously cited on 07/17/2023.; Pages cover pages 10 through 14 of the report (labeled 11/16 to 15/16). The document also mentions a previous incident involving Staff K and 6 residents (Resident 7 plus 5 others).

StaffWAC 388-78A-2450Corrected Sep 5, 2023

Facility failed to ensure 1 of 2 sampled staff had required specialized training for dementia and mental health.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Jul 20, 2023

The facility failed to include on-duty staff responsibilities, alternate locations, and provision of resident medications in their Disaster Manual.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Jul 20, 2023

Facility failed to secure hazardous chemicals, leaving them accessible to cognitively impaired residents in unlocked cabinets and on an unattended housekeeping cart.

Reporting abuse and neglectWAC 388-78A-2630Corrected Jul 20, 2023

Facility failed to report an incident of alleged abuse involving 1 resident (Resident 7) to local law enforcement.

Jul 19, 2023Fire

Final inspection on 07/19/2023 indicates all violations from previous inspections have been corrected.

Working Space and ClearanceIFC 604.3 2018

Items stored in front of electrical panels in 15th floor fan room and 1st floor electrical closet; loose wiring found in electrical closet.

Owner's Responsibility (Fire Wall)IFC 701.6 2018 / WAC 51-54A

Facility unable to provide documentation for annual fire wall inspection.

Record KeepingIFC 0405.5 2018

Facility failed to provide documentation for 12 planned and unannounced fire drills in the previous 12 months.

Smoke BarriersIFC 701.3 2018

Missing ceiling tiles on 4th and 15th floors.

Duct and Air Transfer OpeningsIFC 706.1 2018

Facility unable to provide documentation for 4-year fire and smoke damper inspection.

Carbon Monoxide DetectionIFC 0915.1 2015, 2018 WAC 51-54A

Missing CO detectors near gas fireplaces; missing monthly testing records.

Maintenance (Generator)IFC 1203.4 2018

Missing documentation for annual emergency generator servicing.

Multiplug AdaptersIFC 604.4 2018

Use of unapproved multiplug adapters and power strips in multiple office and laundry locations.

Inspection and Maintenance (Fire Doors)IFC 705.2 2018

Facility unable to provide documentation for annual fire door inspection.

Extinguishing System ServiceIFC 904.12.5.2 2018

Missing documentation for semi-annual kitchen suppression system servicing.

Means of Egress IlluminationIFC 1008.1 2015, 2018

15th floor west stairwell emergency light failed test.

Fire/Emergency PlanWAC 212-12-040

Facility failed to provide written emergency plan covering required items.

CleaningIFC 607.3.3 2018

Missing documentation for semi-annual hood cleaning.

Door OperationIFC 705.2.4 2018

Magnetic hold opens failed; doors propped open with wedges; fire doors failing to latch properly.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2018

Missing documentation for annual fire alarm system testing.

Power Test (Emergency Lighting)IFC 1031.10.2 2018

Missing documentation for annual 90-minute and monthly 30-second emergency light testing.

Testing and Maintenance (Sprinklers)IFC 903.5

Missing documentation for annual, 5-year, 3-year, and quarterly inspections; sprinkler heads in kitchen loaded/dirty.

Means of Egress ContinuityIFC 1003.6 2015, 2018

15th floor emergency exit door did not open.

Securing Compressed GasIFC 5303.5.3 2018

Unsecured compressed gas tank behind 15th floor grill bar.

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References & Resources

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