Park Shore
Families consistently rate this highly — reviewers highlight exceptional physical and occupational therapy. Schedule a visit to confirm the fit.
based on 36 Google reviews

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What this means for your family
Park Shore is an excellent choice for independent living and post-hospital rehabilitation, with a strong reputation for therapy and community engagement. However, families of residents with complex medical needs should conduct a thorough assessment to ensure the facility's capabilities match their specific requirements, and be prepared to clarify all billing expectations upfront.
Google Reviews
Google Reviews
36 reviews on Google“Park Shore is a highly regarded senior living community that excels in providing a vibrant, resort-like atmosphere with exceptional physical therapy and rehabilitation services. While residents and families frequently praise the staff's professionalism, the beautiful lakefront location, and the robust activity calendar, some families have reported concerns regarding billing transparency and, in isolated but serious cases, inadequate specialized care for complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Warm, professional, and attentive staff
- Stunning lakefront location and walkable neighborhood
- High-quality, gourmet dining options
- Well-maintained, luxury-level facilities
Concerns
- Inadequate specialized care for paraplegic residents (mentioned by 2 reviewers)
- Billing transparency and Medicare coverage disputes (mentioned by 2 reviewers)
- Outdated or inefficient telephone communication systems (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the beautiful lakefront location, what kind of outdoor activities or walking programs do you offer for residents to enjoy the scenery?
- 2I noticed your team is very active in responding to feedback online; how do you typically handle communication with families if they have questions about billing or insurance coverage?
- 3Could you walk me through your current process for managing resident phone calls and internal communication to ensure families can reach their loved ones easily?
- 4For residents with specific mobility needs, such as those requiring specialized assistance, how do you adapt your care plans and equipment to ensure their safety and comfort?
- 5Your dining program is highly praised; how do you accommodate individual dietary preferences or special requests for residents during meal times?
- 6How does your therapy team coordinate with the nursing staff to ensure that physical and occupational progress is tracked and communicated back to the family?
Personalized based on this facility's data
Key Review Excerpts
“52 days later, he walked out of Parkshore. He received excellent physical therapy and occupational therapy. The therapists were tremendous and very caring.”
“The staff were very patient and provided excellent care to my father who is 92 and presented with special needs. Those needs were addressed appropriately and he and I were kept up to date with his progress.”
“I’ve been at Parkshore for almost 10 years in independent living and enjoyed every minute of it. Of course the view is amazing, the food is delicious, and the size of the building is perfect.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 10, 2026FireCleanReport
All violations noted during previous related inspection(s) have been corrected. Approval status is Approved.
Mar 10, 2025Inspection
A separate follow-up letter dated 04/22/2025 (Compliance Determination 58298) confirms that the listed deficiencies were subsequently corrected.; The document set includes a cover letter from Jamie Singer (Field Manager) dated 03/10/2025 and a Statement of Deficiencies page.
Failed to implement systems to support safe medication services for 2 of 2 sampled residents; medication parameters not followed and medications missed.
The facility failed to ensure a care staff member completed the required first aid training.
Failed to monitor food temperatures and staff failed to follow proper hand sanitation guidelines.
Failed to obtain physician-prescribed medication in a timely manner.
Failed to ensure Negotiated Service Agreements were signed at least annually for 6 of 6 sampled residents.
The facility failed to ensure documentation of previous positive TST, blood test, or adequate TB therapy for 2 of 2 sampled staff.
Failed to follow criteria for nurse delegation; non-licensed staff administered medication (pain patches) without delegation training.
Failed to notify the physician and evaluate for negative outcomes when a resident refused prescribed medications.
The facility failed to ensure a caregiver completed a fingerprint background check within 120 days of hire.
Oct 19, 2023Investigation
A follow-up inspection on 12/06/2023 found no further deficiencies regarding this compliance determination.
The facility failed to follow a Respiratory Protection Program (RPP). Specifically, they did not ensure care staff completed medical evaluations or received annual fit-testing for N95 respirator masks while caring for residents during a COVID-19 outbreak.
Aug 10, 2023Enforcement$300.00Report
This is a letter regarding the Imposition of a Civil Fine of $300.00. The deficiency was previously cited on July 17, 2023.
The licensee failed to ensure one staff had the required specialized training for dementia and mental health to fulfill their expected responsibilities, placing 24 residents at risk.
Aug 10, 2023Inspection
This is an uncorrected deficiency previously cited on 07/17/2023.; Pages cover pages 10 through 14 of the report (labeled 11/16 to 15/16). The document also mentions a previous incident involving Staff K and 6 residents (Resident 7 plus 5 others).
Facility failed to ensure 1 of 2 sampled staff had required specialized training for dementia and mental health.
The facility failed to include on-duty staff responsibilities, alternate locations, and provision of resident medications in their Disaster Manual.
Facility failed to secure hazardous chemicals, leaving them accessible to cognitively impaired residents in unlocked cabinets and on an unattended housekeeping cart.
Facility failed to report an incident of alleged abuse involving 1 resident (Resident 7) to local law enforcement.
Jul 19, 2023Fire19Report
Final inspection on 07/19/2023 indicates all violations from previous inspections have been corrected.
Items stored in front of electrical panels in 15th floor fan room and 1st floor electrical closet; loose wiring found in electrical closet.
Facility unable to provide documentation for annual fire wall inspection.
Facility failed to provide documentation for 12 planned and unannounced fire drills in the previous 12 months.
Missing ceiling tiles on 4th and 15th floors.
Facility unable to provide documentation for 4-year fire and smoke damper inspection.
Missing CO detectors near gas fireplaces; missing monthly testing records.
Missing documentation for annual emergency generator servicing.
Use of unapproved multiplug adapters and power strips in multiple office and laundry locations.
Facility unable to provide documentation for annual fire door inspection.
Missing documentation for semi-annual kitchen suppression system servicing.
15th floor west stairwell emergency light failed test.
Facility failed to provide written emergency plan covering required items.
Missing documentation for semi-annual hood cleaning.
Magnetic hold opens failed; doors propped open with wedges; fire doors failing to latch properly.
Missing documentation for annual fire alarm system testing.
Missing documentation for annual 90-minute and monthly 30-second emergency light testing.
Missing documentation for annual, 5-year, 3-year, and quarterly inspections; sprinkler heads in kitchen loaded/dirty.
15th floor emergency exit door did not open.
Unsecured compressed gas tank behind 15th floor grill bar.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit transformingage.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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