The Californian
Strong Medicare quality ratings; families often praise excellent communication from social workers and rehab teams. Still worth an in-person visit.
based on 11 Google reviews

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What this means for your family
This facility excels in rehabilitation and keeping families informed through dedicated social workers. However, you should closely monitor evening care and call light responsiveness, as there are documented instances of staff neglect and inaccurate incident reporting.
Google Reviews
Google Reviews
11 reviews on Google“Families can expect high-quality rehabilitation services and excellent communication from social workers and clinical teams, as noted by several long-term and rehab patients. However, there are serious allegations regarding nursing staff responsiveness and the accuracy of incident reporting during evening shifts.”
Quality Themes
Tap a score for detailsStrengths
- Excellent communication from social workers and rehab teams
- Caring and professional rehabilitation staff
- Homey and comfortable environment
- Effective post-surgical recovery support
Concerns
- Nursing staff responsiveness and call light neglect
- Inaccurate reporting of patient incidents/falls
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the rehab team and the social workers here; how closely do the therapy and social work teams collaborate on a resident's care plan?
- 2Since the facility has such a homey and comfortable environment, what kind of daily activities or social outings do you organize to keep residents engaged?
- 3How does the nursing team prioritize responding to call lights, especially during busy shifts or overnight hours?
- 4Can you walk us through the protocol for documenting and communicating incidents, such as a fall, to the family to ensure we are always kept in the loop?
- 5In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with outside physicians?
- 6With the high health inspection rating, what specific quality control measures do you have in place to maintain such high standards of clinical care?
Personalized based on this facility's data
Key Review Excerpts
“Every Wednesday I would get a call from Jonathan, the assigned social worker, and he would update me with all things pertaining to my mom and her rehabilitation.”
“The rehab staff and nurses were so caring and helpful. The room my mom was in was large, but the whole place felt small and homey.”
“Several times the calling light was left on the floor or away from her. Some CNAs would not answer the calls because they were to busy gossiping at the nurses station.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Californian shows a consistent pattern of deficiencies across medication management, care planning, and fire safety systems, with recurring issues in each area appearing in multiple surveys from 2022 to 2025. While all 23 deficiencies have correction dates provided by the facility, the persistence of similar problems—particularly with medication oversight, resident care plans, and fire protection equipment—across three years suggests ongoing operational challenges that families should carefully consider.
Mar 28, 2025Routine6
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 12, 2024Routine10
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 22, 2022Routine7
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
The Californian
for profit
Ownership & Management
Owners
Campbell, Jason
Owner
Scarberry, Haley
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit californiancare.com
Medicare data downloads
Original nursing home datasets
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