Santa Barbara Memory Care

The facility underwent an unannounced Annual Required Inspection. The initial review noted the required posting of the complaint poster and Resident’s Rights. While the LPA observed the required posting of certain materials, the report explicitly states that no deficiencies were noted during the exit interview, and the inspection was incomplete due to time restraints.

This report details a complaint investigation conducted on 01/15/2026, which substantiated allegations of residents being subjected to unsanitary conditions and physical assault due to lack of supervision. The primary deficiency found relates to inadequate supervision, citing CCR 87468.2(a)(4). The facility was advised to improve supervision and resident care practices.

The investigation was conducted following a complaint regarding the facility's handling of resident refunds and billing issues. The allegation of not issuing a refund was substantiated based on documentation and interviews. The facility was cited for deficiencies related to admission agreements and the timely processing of mailed payments.

The investigation was conducted following a complaint regarding staff mismanagement of resident medications. The allegation was substantiated, finding evidence of improper handling of medications. One Type A deficiency was cited concerning the proper surrender and documentation of resident property upon discharge.

The inspection, conducted as a Case Management visit, identified two deficiencies. The most serious finding was related to staff clearance, citing a Type A violation because the staff member was not properly registered in required systems. Additionally, a Type B violation was issued for the lack of an immediately available Register of Residents.

The Case Management visit was conducted to address deficiencies noted during a prior investigation regarding the acceptance of a non-conserved individual. Two Type A deficiencies were cited, both related to the facility's failure to ensure proper documentation and adherence to care standards for non-dementia residents in a locked memory care setting. Immediate corrective action is required to mitigate the identified health and safety risks.

The report documents an office visit conducted on April 4, 2025, to discuss Chapter 7 Bankruptcy Reports filed by Pacifica Senior Living. The facility representative stated that the lawsuits mentioned do not impact the properties, residents, or staff. No specific deficiencies were cited in the provided text.

This Case Management visit was conducted to address deficiencies noted during a prior investigation. The primary deficiency cited relates to the failure to report a resident's death within the required timeframe. This failure to timely report the death constitutes a Type A violation, indicating an immediate health and safety risk.