The Bradford Skilled Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 99 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High staff turnover (51%)
Above average in LA · Critically understaffed (RN) · No penalties on record
What this means for your family
This facility is an excellent choice for those prioritizing a clean environment and a staff that treats residents like family. While the overwhelming consensus is positive, you should verify the facility's current pest control protocols during your visit to ensure the concerns raised in one recent review have been fully addressed.
Google Reviews
Google Reviews
99 reviews on Google“Families considering this facility will find a highly praised environment characterized by a clean, odor-free building and a remarkably friendly, professional staff. While most reviewers highlight a warm, family-like atmosphere and excellent physical therapy, one critical review raised serious concerns regarding cleanliness and professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate nursing staff
- Clean and well-maintained facility
- Excellent physical therapy services
- Engaging resident activities and events
Concerns
- Reports of pest issues and unprofessionalism
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very responsive to feedback from families online; how does the team use resident and family input to improve day-to-day care?
- 2With the current staffing levels, how do you ensure that every resident receives personalized attention during busy shift changes?
- 3What specific steps does the nursing team take to ensure medical emergencies are handled quickly and effectively during the night?
- 4Could you tell me more about the daily activities and social programs available to help residents stay engaged with one another?
- 5How is the facility working to address the recent state inspections and ensure all care protocols are being met consistently?
- 6What is the process for communicating any changes in a resident's health or care plan to us as a family?
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing and treats the residents like family. The event coordinator Stephanie puts on the best events so they we are able to spend fun filled times and make memories with our loved ones.”
“Southern Hills Rehabilitation has some of the most amazing workers clean building and a loving staff shout out to Malcom and Amy is Physical Therapy they are amazing!!!!!!”
“My beautiful sister had been bathed, haircstyled and put in her chair to sit up and accept visitors. There was an overall good mood in the facility and I hope she can continue to rehabilitate there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 12 complaint-triggered deficiencies out of 30 total, indicating families have repeatedly filed reports about care issues. The most recurring problems involve care planning, daily care assistance, and resident rights violations, with some issues like bed rail safety and daily care assistance appearing multiple times across different surveys. While all deficiencies show correction dates, the high volume of family complaints suggests ongoing care quality concerns that warrant careful evaluation during any visit.
Mar 26, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 24, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jul 2, 2025Complaint1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Jan 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 29, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Oct 9, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Ownership & Operations
Who Operates This Facility
The Bradford Skilled Nursing and Rehabilitation
for profit
Chain Affiliation
Priority Management
38 facilities nationwide
Chain avg rating: 2.7/5 · Rank 22 of 38
Ownership & Management
Owners
Sdb Holdings
Owner · Organization
Boulware, Douglas
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
99 reviews from families & visitors
Official Website
Visit southernhillshealthcare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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