The Boulevard Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 69 Google reviews

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What this means for your family
The Boulevard Post Acute is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for recovery. However, because some families have noted concerns regarding staffing levels and the amount of therapy time provided, we recommend asking specifically about current nurse-to-patient ratios and the daily schedule for therapy sessions during your tour.
Google Reviews
Google Reviews
69 reviews on Google“The Boulevard Post Acute receives high praise for its dedicated nursing staff, particularly individual nurses like Armstrong, and its effective rehabilitation services. While many families report excellent experiences with recovery and compassionate care, some reviewers have raised serious concerns regarding staffing levels, facility maintenance, and communication during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Highly attentive and compassionate nursing staff
- Effective rehabilitation and wound care services
- Professional and approachable leadership team
- Clean and well-maintained environment
Concerns
- Understaffing leading to slow response times and overworked employees (mentioned by 4 reviewers)
- Inconsistent communication and difficulty reaching staff (mentioned by 2 reviewers)
- Limited hours for physical and occupational therapy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that your team is highly praised for their compassion, how do you manage current staffing levels to ensure that residents receive timely assistance when they press their call lights?
- 2I noticed the CMS ratings for staffing are at a three-star level; what specific steps is leadership taking to prevent staff burnout and maintain the high quality of care mentioned in your positive reviews?
- 3Since rehabilitation and wound care are noted as major strengths here, how do you coordinate with families to ensure therapy schedules are consistent and meet the resident's recovery goals?
- 4What is the best way for family members to stay in the loop regarding their loved one's care, especially if we have trouble reaching the nursing station directly?
- 5Could you walk me through a typical day for a resident here, and what kind of social or enrichment activities are available to keep them engaged outside of their medical care?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly can we expect to be notified as a family?
Personalized based on this facility's data
Key Review Excerpts
“Armstrong is the best at the Boulevard at the Virginian. He has a smile that does not change, comes to assist quicky with a smile on his face.”
“My mom has been at The Willow at The Boulevard Post Acute for almost two months following hip surgery. I was extremely anxious about placing her in a rehabilitation facility, especially because she has dementia and does not handle change well. From the very beginning, this facility has gone above and beyond my expectations.”
“The therapy staff headed by Kelly are highly trained professionally . Their attention to the needs of each patient and the maner in which they execute therapy is well tailored to the established needs of each patient in a caring manner.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
9
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of correctable deficiencies across fire safety, care planning, and infection control areas. Most issues identified in routine surveys were resolved by the provider, with no complaint-driven investigations. However, recurring problems with accident prevention (appearing in both 2020 and 2022), care planning development, and fire safety compliance suggest ongoing operational challenges that families should discuss during visits.
Mar 10, 2022Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 27, 2020Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
May 24, 2018Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
The Boulevard Post Acute
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Ownership & Management
Owners
Boulevard Holdco LLC
Owner · Organization
Nfr 2020 Irrv Tr
Owner (parent company) · Organization
Quinto Nexgen LLC
Owner (parent company) · Organization
Rsbrmk Holdings LLC
Owner (parent company) · Organization
Sk Nexgen Tr
Owner (parent company) · Organization
Skilled Venture LLC
Owner (parent company) · Organization
Tryko Nexgen Holdings LLC
Owner (parent company) · Organization
Uak 2020 Irrv Tr
Owner (parent company) · Organization
Ukr Nexgen LLC
Owner (parent company) · Organization
Yk Nexgen Tr
Owner (parent company) · Organization
Yr Nexgen Tr
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit boulevardrehabhc.com
Medicare data downloads
Original nursing home datasets
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