August Healthcare at Iliff
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 158 Google reviews

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What this means for your family
This facility's rehab therapy and activities programs are highly regarded, making it a potential choice for short-term recovery. However, families should be aware of recurring reports regarding slow response times to call bells and difficulty reaching staff by phone. We strongly recommend visiting during off-hours and weekends to observe staffing levels firsthand before making a decision.
Google Reviews
Google Reviews
158 reviews on Google“August Healthcare at Iliff receives highly polarized feedback, with many families praising the dedicated rehab team and friendly staff, while others report severe neglect and communication failures. While some visitors highlight recent renovations and a clean environment, multiple reviewers describe significant issues with call-bell response times, understaffing, and poor hygiene in patient rooms. Families should be aware of the stark contrast between experiences, suggesting that quality of care may vary significantly depending on the wing or shift.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Friendly and compassionate frontline nursing staff
- Clean, recently renovated common areas
- Engaging and active recreation department
Concerns
- Slow or non-existent response to call bells (mentioned by 6 reviewers)
- Unpleasant odors and poor room cleanliness (mentioned by 5 reviewers)
- Difficulty reaching staff or management by phone (mentioned by 4 reviewers)
- Inadequate staffing levels leading to neglect (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 160 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the recreation department receives great feedback; could you walk me through what a typical week of activities looks like for a new resident?
- 2With a 4-star staffing rating, how do you ensure that nursing staff are able to respond promptly when a resident uses their call bell?
- 3I see that the common areas have been recently renovated; what is your current process for maintaining the cleanliness and freshness of individual resident rooms?
- 4What is the best way for family members to stay in touch with management or nursing staff if they have questions or concerns about their loved one's care?
- 5Given the facility's focus on physical and occupational therapy, how do you coordinate those sessions with the daily medical care provided by your nursing team?
- 6I see that you engage with feedback online; how do you use input from families to improve the quality of care and communication within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team is great, they really got my bedbound client to participate in therapy, for the first time in 3 years.”
“It took forever for an aide to come and when they did had an attitude. My mother was miserable her entire stay and was not treated fair by most of the staff.”
“Aside from, with his amazing team, running an incredibly impressive, ambitious & enriching activities program, JR is just a kind, good person who very clearly really cares.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring safety issues, with accident prevention problems identified in three separate surveys (2018, 2021, 2023), suggesting persistent challenges in maintaining a hazard-free environment. The facility has faced deficiencies in safety and accident prevention, medication management, and food service across four surveys, with families filing complaints that triggered inspections in 2023 regarding living conditions and dietary services. While all identified issues have been corrected according to state records, the repeated safety violations indicate ongoing operational challenges that families should discuss with staff during visits.
Feb 5, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 15, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Mar 23, 2023Routine12
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Mar 18, 2021Routine6
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Jun 21, 2018Routine6
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
August Healthcare at Iliff
for profit
Chain Affiliation
August Healthcare
6 facilities nationwide
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
158 reviews from families & visitors
Official Website
Visit augustiliff.com
Medicare data downloads
Original nursing home datasets
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