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Nursing HomeMedicaid

August Healthcare at Iliff

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

8000 Iliff Drive, Dunn Loring, VA 22027130 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 158 Google reviews

5
4
3
2
1
August Healthcare at Iliff Nursing Home in Dunn Loring, VA — Street View
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What this means for your family

This facility's rehab therapy and activities programs are highly regarded, making it a potential choice for short-term recovery. However, families should be aware of recurring reports regarding slow response times to call bells and difficulty reaching staff by phone. We strongly recommend visiting during off-hours and weekends to observe staffing levels firsthand before making a decision.

Google Reviews

Google Reviews

158 reviews on Google
August Healthcare at Iliff receives highly polarized feedback, with many families praising the dedicated rehab team and friendly staff, while others report severe neglect and communication failures. While some visitors highlight recent renovations and a clean environment, multiple reviewers describe significant issues with call-bell response times, understaffing, and poor hygiene in patient rooms. Families should be aware of the stark contrast between experiences, suggesting that quality of care may vary significantly depending on the wing or shift.

Quality Themes

Tap a score for details
Food6.0Staff7.0Clean6.0Activities9.0MedsN/AMemory5.0Comms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Friendly and compassionate frontline nursing staff
  • Clean, recently renovated common areas
  • Engaging and active recreation department

Concerns

  • Slow or non-existent response to call bells (mentioned by 6 reviewers)
  • Unpleasant odors and poor room cleanliness (mentioned by 5 reviewers)
  • Difficulty reaching staff or management by phone (mentioned by 4 reviewers)
  • Inadequate staffing levels leading to neglect (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(2)'19(1)'21(13)'23(26)'25(38)'26(8)

Distribution · 160 analyzed

5
114
4
18
3
1
2
5
1
22

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the recreation department receives great feedback; could you walk me through what a typical week of activities looks like for a new resident?
  • 2With a 4-star staffing rating, how do you ensure that nursing staff are able to respond promptly when a resident uses their call bell?
  • 3I see that the common areas have been recently renovated; what is your current process for maintaining the cleanliness and freshness of individual resident rooms?
  • 4What is the best way for family members to stay in touch with management or nursing staff if they have questions or concerns about their loved one's care?
  • 5Given the facility's focus on physical and occupational therapy, how do you coordinate those sessions with the daily medical care provided by your nursing team?
  • 6I see that you engage with feedback online; how do you use input from families to improve the quality of care and communication within the facility?

Personalized based on this facility's data


Key Review Excerpts

The rehab team is great, they really got my bedbound client to participate in therapy, for the first time in 3 years.

Memory care family member · 2025★★★★★

It took forever for an aide to come and when they did had an attitude. My mother was miserable her entire stay and was not treated fair by most of the staff.

Long-term resident's family · 2023☆☆☆☆

Aside from, with his amazing team, running an incredibly impressive, ambitious & enriching activities program, JR is just a kind, good person who very clearly really cares.

Visitor · 2024★★★★★
Source: 158 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.98hrs
OK
Registered nurses for medical care
Total Nursing
5.42hrs
OK
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility53.1%
Worse than Avg
Here
53.1%
US
12.1%
VA
16.9%
Fairfax
12.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility76.7%
Worse than Avg
Here
76.7%
US
93.4%
VA
91.0%
Fairfax
95.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
19.4%
VA
22.0%
Fairfax
23.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
15.4%
VA
14.2%
Fairfax
11.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
19.5%
VA
20.4%
Fairfax
12.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.9%
Worse than Avg
Here
90.9%
US
95.5%
VA
94.0%
Fairfax
95.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility61.7%
Worse than Avg
Here
61.7%
US
81.8%
VA
73.9%
Fairfax
79.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.9%
Mixed vs Avgs
Here
76.9%
US
79.7%
VA
73.6%
Fairfax
81.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Fairfax
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (14.5)
4 complaint-triggered
$16,673 in fines

This facility has a concerning pattern of recurring safety issues, with accident prevention problems identified in three separate surveys (2018, 2021, 2023), suggesting persistent challenges in maintaining a hazard-free environment. The facility has faced deficiencies in safety and accident prevention, medication management, and food service across four surveys, with families filing complaints that triggered inspections in 2023 regarding living conditions and dietary services. While all identified issues have been corrected according to state records, the repeated safety violations indicate ongoing operational challenges that families should discuss with staff during visits.

Feb 5, 2026Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 15, 2023Complaint
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0807Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Mar 23, 2023Routine
12
0690Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

Mar 18, 2021Routine
6
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0922Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

Jun 21, 2018Routine
6
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

August Healthcare at Iliff

Organization Type

for profit

Chain Affiliation

Chain Name

August Healthcare

Chain Size

6 facilities nationwide

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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