Public Google reviewers rate this highly and often mention beautifully renovated and modern facilities. Schedule a visit to confirm the fit.
based on 132 Google reviews
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Public Google reviewers rate The Barrington at Hioaks highly. Reviewers highlight: beautifully renovated and modern facilities, kind and professional caregiving staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Barrington at Hioaks receives praise for its beautiful, newly renovated atmosphere and several highly dedicated staff members. However, families should be extremely cautious regarding financial transparency and billing practices, as multiple reviewers reported aggressive sales tactics and unexpected high fees for pet care.
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Key Review Excerpts
“As a hospice nurse, I see 3 residents in the memory care unit. Shout out to caregiver Vee. Her voice and tone towards all the residents is kind and caring. It is obvious she loves the ones she cares for!”
“In touring, the Barrington at Hioaks, the newly renovated community, which is now under RUI ownership, I was wowed by the new transformation!”
“My grandmother lives here and I want to say this is the best decision she ever made. The staff are nice and food is delicious”
Source: VA State Licensing Agency
Type of inspection: Complaint Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 4-20-26, 9:30 am to 10:40 am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 4/6/26 regarding allegations in the area of: Resident Care And Related Services, Staffing And Supervision and Personnel. The licensing inspector completed a tour of the memory care environment. Number of interviews conducted with staff: 2 Observations by licensing inspector: memory care An exit meeting was conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation of non-compliance with standards or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Type of inspection: Non-Mandated Monitoring Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 4-20-26, 9;30 am to 10:40 am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Two complaints were received by VDSS Division of Licensing on 3/30/26 regarding allegations in the area of: Resident Care And Related Services. The incident was self-reported on 3/27/26. The licensing inspector completed a tour of the memory care environment. Number of interviews conducted with staff: 2 Observations by licensing inspector: incident reports, facility and ground maintenance, memory care, postings An exit meeting was conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation of non-compliance with standards or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Type of inspection: Complaint Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/17/26, 9:15 am to 10:45 am The Acknowledgement of Inspection form was signed and emailed for each date of the inspection. A complaint was received by VDSS Division on 3/10/26, regarding allegations in the area of: Resident Care And Related Care and Resident Accommodation and Related Provisions Observation: temperature in memory care Number of residents present at the facility at the beginning of the inspection: 156 The licensing inspector completed a tour of the memory care environment of the facility. Number of interviews conducted with staff: 1 An exit meeting was conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations non-compliance with standards or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Type of inspection: Non-Mandated Monitoring Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/17/26, 9:15 am to 10:45 am The Acknowledgement of Inspection form was signed and emailed for each date of the inspection. Two self-reported incidents were received by VDSS Division of Licensing ,one on 11/14/25 and one on 2/16/26, regarding allegations in the area of: Resident Care And Related Services. Number of residents present at the facility at the beginning of the inspection: 156 Number of interviews conducted with staff: 1 An exit meeting was conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations non-compliance with standards or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/19/25, 8 am to 11 am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 140 Number of resident records reviewed: 8 Number of staff records reviewed: 4 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 5 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Observations by licensing inspector: Breakfast meal, required posting (i.e. NOI), medication administration (1st, 3rd and Memory care), liability insurance, facility maintenance and repair, resident/staff interactions, file documentation, etc Additional Comments/Discussion: Individual Service Plan and Approval for Placement form documentation discussed An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standards or law, and violations were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violations will be addressed in order to return the facility to compliance and maintain future compliance with applicable standards or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Based on file reviews, the facility did not ensure that the inability to use the signaling device shall be included on the individualized service plan for each resident with an inability to use the device. Evidence: The individualized service plans for residents # 7 and # 8 did not address an inability to use the signaling device.
Based on file reviews, the facility did not document that the order of priority was followed for approval of placement in the safe, secure environment. Evidence: The files for residents # 7 and # 8 did not have documentation to support that the order of priority was followed in obtaining approval for placement in the safe, secure environment.
Type of inspection: Complaint Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 8a to 9:30 pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 5/16/2025 regarding allegations in the areas of Personnel and Resident Care and Related Services. Number of residents present at the facility at the beginning of the inspection: NA The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: medication storage/documentation/administration, staff/resident interaction, breakfast meal, file documentation An exit meeting was conducted to review the inspection findings. The evidence gathered during the investigation supported one of the allegations; area of non-compliance with standards or law was Resident Care and Related Services A violation notice was issued; any violation not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Based on documentation review, the facility did not ensure that the individualized service plan shall be signed and dated by the resident or his legal representative. Evidence: The individualized service plan for resident # 1 was not signed and dated by the legal representative. Facility staff was unable to provide documentation of a signature when requested.
Type of inspection: Monitoring Non-Mandated Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/20/24, 10:30 am-11:15 am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 10/29/24 followed by a subsequent anonymous telephone call regarding allegations in the area of: Resident Care and Related Services Number of residents present at the facility at the beginning of the inspection: 128 Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 An exit meeting was conducted to review the inspection findings. The evidence gathered during the investigation did not support the non-compliance with standards or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne.Randolph, Licensing Inspector at (804 ) 662-7454 or by email at yvonne.randolph@dss.virginia.gov
Type of inspection: Non-Mandated Monitoring (Focus). Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/20/24, 10:30 am to 11:15 am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 128 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2, Observations by licensing inspector: file documentation, staffing schedule, postings Additional Comments/Discussion: Follow-up on POC for 7/25/24 inspection. facility has implemented a restraint-free policy, Human Resources has audited staff files for compliance. New staff has been hired- Executive Director, Director of Clinical Services and Director of Human Resources An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standards law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) x662-7454 or by email at yvonne.randolph@dss.virginia.gov
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