Terrace at Solarbron the
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 105 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High staff turnover (72%)
- High RN turnover (77%)
Below average in IN · Below recommended RN staffing · Very high staff turnover · Below chain average · No penalties on record
What this means for your family
Solarbron offers a beautiful environment and highly effective rehab services, making it a strong contender for short-term recovery. However, the recurring reports of neglect and understaffing in assisted living and memory care are serious red flags. If you consider this facility, conduct unannounced visits and ask specifically about the nurse-to-resident ratio on the unit where your loved one will reside.
Google Reviews
Google Reviews
105 reviews on Google“Solarbron is a large, scenic campus that offers a continuum of care, with many families praising the beautiful grounds and the dedication of specific staff members. However, there is a stark divide in experiences; while many report excellent rehab and independent living, others describe critical failures in assisted living and memory care, including severe understaffing, poor hygiene, and communication breakdowns.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and grounds
- Highly effective physical and occupational therapy teams
- Compassionate and attentive individual staff members
- Strong admissions and marketing support
Concerns
- Severe understaffing leading to delayed care (mentioned by 7 reviewers)
- Poor hygiene and lack of basic care (soiled linens, dirty floors) (mentioned by 5 reviewers)
- Inadequate communication with family members (mentioned by 4 reviewers)
- Poor quality or inappropriate food/dietary management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a beautiful campus; how do you ensure that same level of attention to detail is maintained inside the resident living areas and rooms?
- 2With staffing levels being a common topic in the industry, what specific protocols do you have in place to ensure residents receive timely assistance when they call for help?
- 3I see your team is very active in responding to feedback online; how do you typically handle communication with families when a concern arises regarding a loved one's daily care?
- 4Given the high praise for your physical and occupational therapy teams, how do they coordinate with the nursing staff to ensure a resident's progress is consistent throughout the day?
- 5Could you walk me through how the dietary team manages specific nutritional needs and how you ensure residents are satisfied with the quality of their meals?
- 6In the event of a medical emergency or a sudden change in a resident's health, what is your process for notifying family members and coordinating with their primary care physicians?
Personalized based on this facility's data
Key Review Excerpts
“The Occupational Therapy and Physical Therapy staff is top notch. They were kind, pleasant and very knowledgeable.”
“My father was left in his own waste in his room before, and on his last day, they banged his head against the wall when trying to move him, without an apology.”
“The quality of care at Solarbron depends on where you live. The independent living section... is great. However, the assisted living section needs improvement. The facilities were run down and not clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaints about daily care assistance and failure to properly notify families about resident conditions. The most frequent issues involve environmental safety and cleanliness, fire safety systems, and medication management, with these problems recurring across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the persistence of similar issues suggests ongoing challenges with maintaining standards consistently.
Mar 3, 2026Routine21
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 3, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 10, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Feb 20, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Dec 10, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 10, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Terrace at Solarbron the
government
Chain Affiliation
Cardon & Associates
20 facilities nationwide
Chain avg rating: 3.8/5 · Rank 14 of 20
Ownership & Management
Owners
Good Samaritan Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
105 reviews from families & visitors
Official Website
Visit cardon.us
Medicare data downloads
Original nursing home datasets
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