Parkview Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 127 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and rehabilitation outcomes, making it a strong candidate for short-term recovery. However, families should be aware of significant, recurring reports regarding hygiene and staffing levels. We strongly advise conducting an unannounced visit during a weekend or evening shift to observe the level of care consistency firsthand.
Google Reviews
Google Reviews
127 reviews on Google“Parkview Care Center receives high praise for its dedicated therapy team and compassionate nursing staff, with many families describing the atmosphere as family-like and nurturing. However, there is a recurring pattern of serious complaints regarding hygiene, understaffing, and poor communication, particularly from families of long-term residents. Prospective families should weigh the facility's strong rehabilitation outcomes against these significant concerns regarding daily care consistency.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Warm, compassionate nursing and care staff
- Strong support from administrative and admissions personnel
- Engaging activities and resident-focused environment
Concerns
- Inconsistent hygiene and failure to provide basic care (showering/changing) (mentioned by 6 reviewers)
- Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor communication regarding medical incidents or administrative changes (mentioned by 3 reviewers)
- Unpleasant odors in facility hallways (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your facility's focus on physical and occupational therapy, how do you integrate these services into a resident's daily routine to ensure they stay active and engaged?
- 2I noticed some feedback regarding the consistency of personal care routines like hygiene and showering; what specific systems do you have in place to ensure these daily needs are met reliably for every resident?
- 3With the current staffing levels, what is your protocol for managing call lights and ensuring that residents receive timely assistance when they need it?
- 4How does your leadership team communicate with families regarding changes in a resident's health status or any unexpected medical incidents?
- 5I appreciate that you actively engage with online feedback; how do you use that family input to make tangible improvements to the facility's environment and cleanliness?
- 6What steps are currently being taken to address the maintenance of common areas to ensure the facility remains fresh and welcoming for residents and visitors alike?
Personalized based on this facility's data
Key Review Excerpts
“The rehab staff and nurses paid such exceptional care. Jo-Anna was so thorough and attentive during his therapy sessions and he still to this day uses the same techniques that he acquired from her.”
“The nursing staff is extremely experienced, caring and kind. The therapy was creatively focused on exceeding goals. The facilities were clean and odor free, unlike most places.”
“Another resident physically assaulted her, and instead of treating it seriously, staff acted like it was a joke. When we asked about getting the police involved, staff became rude, defensive, and eventually hung up the phone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Parkview Care Center shows a concerning pattern of recurring deficiencies, particularly with fire safety systems, care planning, and emergency preparedness appearing across multiple surveys. While 61 total deficiencies were found across 7 surveys and all have reported correction dates, the repeated issues suggest ongoing operational challenges. Notably, families have filed 8 complaint-triggered reports regarding care planning, daily living assistance, and infection control, indicating resident and family concerns about care quality.
Dec 11, 2025Routine24
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Aug 19, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 7, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Sep 26, 2024Routine19
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 26, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 3, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Parkview Care Center
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 143 of 194
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
127 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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