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Nursing HomeMedicaid Investigative

River Bend Nursing and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3400 Stocker Dr, Westside · Evansville, IN 47720113 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 57 Google reviews

5
4
3
2
1
River Bend Nursing and Rehabilitation Nursing Home in Evansville, IN — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (27 vs median 6)
  • High staff turnover (54%)

Bottom 25% in IN · Below recommended RN staffing · Worst in ADAMS COUNTY MEMORIAL HOSPITAL chain · No penalties on record

Source: Medicare data

What this means for your family

This facility's therapy department is highly regarded for helping residents regain strength, and the community events are a clear strength. However, families must be extremely vigilant regarding medication administration and daily care, as multiple reports of neglect and poor communication suggest significant inconsistencies in oversight.

Google Reviews

Google Reviews

57 reviews on Google
River Bend Nursing and Rehabilitation receives highly polarized feedback, with some families praising the therapy department and community events, while others report severe neglect and mismanagement. While some visitors highlight a clean environment and friendly staff, multiple critical reviews describe dangerous lapses in medication administration, poor hygiene, and unresponsive care. Families should exercise caution and conduct thorough, unannounced visits to verify the quality of daily care.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean5.0Activities9.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Highly effective physical therapy department
  • Engaging community activities and events
  • Clean and well-decorated facility environment
  • Responsive and caring nursing staff (noted by some)

Concerns

  • Chronic understaffing and slow response times (mentioned by 5 reviewers)
  • Medication management errors and delays (mentioned by 3 reviewers)
  • Poor hygiene and sanitation issues (mentioned by 3 reviewers)
  • Neglect of basic nutritional and hydration needs (mentioned by 3 reviewers)
  • Disrespectful or unprofessional management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'20(5)'22(10)'24(7)'26(6)

Distribution · 48 analyzed

5
30
4
3
3
1
2
0
1
14

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's strong reputation for physical therapy, how do you integrate those therapy goals into the daily routine for residents who need extra support?
  • 2I noticed some concerns regarding response times; what specific protocols or technology do you use to ensure residents receive timely assistance when they call for help?
  • 3How does your nursing team manage the medication administration process to ensure accuracy and prevent delays for residents?
  • 4What steps are being taken to ensure consistent hygiene and sanitation standards are maintained throughout the living areas?
  • 5With the community activities being a highlight here, what are some of the most popular events residents are currently participating in?
  • 6How does the management team communicate with families regarding changes in a resident's health or care plan, and how do you handle any concerns that might arise?

Personalized based on this facility's data


Key Review Excerpts

The therapy staff is top notch. They are laser focused on helping each person get stronger and to return to their maximum abilities.

Long-term resident's family · 2024★★★★

My grandmother was here for about 4 days and never received several meals, was rarely given her medications or adequate care for her personal health situation.

Family member · 2022☆☆☆☆

My brother was neglected and starved. They took his TV, phone, mini-fridge among other things that weren't returned until I called state and made a report.

Family member · 2023☆☆☆☆
Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
3.44hrs
84%
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

3

measures

Worse Than Avg

12

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.1%
Worse than Avg
Here
36.1%
US
19.5%
IN
23.5%
Vanderburgh
28.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.1%
Mixed vs Avgs
Here
14.1%
US
12.1%
IN
24.8%
Vanderburgh
18.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.2%
Worse than Avg
Here
21.2%
US
14.4%
IN
11.4%
Vanderburgh
12.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
19.4%
IN
23.8%
Vanderburgh
25.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility86.8%
Mixed vs Avgs
Here
86.8%
US
93.4%
IN
93.6%
Vanderburgh
86.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.0%
Worse than Avg
Here
19.0%
US
15.3%
IN
13.0%
Vanderburgh
15.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility39.7%
Worse than Avg
Here
39.7%
US
81.8%
IN
81.5%
Vanderburgh
70.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility42.9%
Worse than Avg
Here
42.9%
US
79.8%
IN
79.0%
Vanderburgh
70.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IN
1.3%
Vanderburgh
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
Well above state avg (7.6)
14 complaint-triggered

This facility has concerning patterns of persistent deficiencies, with families filing 14 complaints triggering inspections. Fire safety systems, medication management, and care planning show repeated violations across multiple surveys. Most recently, several serious care deficiencies from a September 2024 complaint remain uncorrected, including problems with respiratory care, infection control, and maintaining safe environments. While many issues eventually get corrected, the recurring nature of safety violations suggests ongoing operational challenges.

Apr 30, 2026Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jan 30, 2026Routine
14
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0300Potential for harm · WidespreadCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Jan 30, 2026Complaint
5
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 25, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nov 14, 2024Routine
34
0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0914Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Sep 10, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

River Bend Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Adams County Memorial Hospital

Chain Size

8 facilities nationwide

Chain avg rating: 2.6/5 · Rank 7 of 8 (Worst)

Ownership & Management

Owners

Greatorex, Tina

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Schiowitz, Marc

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Sebbag, Gabriel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Lake Forest Bank & Trust Company, N.a.5% or Greater Mortgage InterestBorne-Bauman, CandiceManaging Control - Governing BodyFlueckiger, RussellManaging Control - Governing BodyLehman, ScottManaging Control - Governing BodyMacklin, LarryManaging Control - Governing Body
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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