Teresian House Nursing Home Co INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 272 Google reviews

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What this means for your family
Teresian House is highly regarded for its clean environment and compassionate staff, making it a strong candidate for long-term care. However, families should be aware of the mixed feedback regarding the admissions process and should conduct a thorough tour to observe current staffing levels and cleanliness for themselves.
Google Reviews
Google Reviews
272 reviews on Google“Teresian House is widely praised by families for its immaculate cleanliness, welcoming atmosphere, and compassionate, attentive staff. While the vast majority of reviews are glowing, a small number of families have raised concerns regarding administrative transparency, potential staffing ratios, and the facility's approach to financial or Medicaid-related admissions.”
Quality Themes
Tap a score for detailsStrengths
- Immaculate, clean, and well-maintained facility
- Warm, friendly, and attentive nursing staff
- Easy and efficient visitor check-in process
- Beautiful, peaceful grounds and chapel
Concerns
- Concerns regarding financial transparency and Medicaid admission policies (mentioned by 2 reviewers)
- Reports of rodents in the building (mentioned by 2 reviewers)
- Perceived decline in quality of care/staffing levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 190 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's beautiful grounds and chapel, what specific daily activities or programs are currently offered to help residents stay engaged and connected with the community?
- 2I noticed the CMS health inspection rating is currently a 2/5; what specific steps is the leadership team taking to address those findings and improve the quality of care?
- 3Could you walk me through the facility's current pest control protocols to ensure the environment remains as clean and well-maintained as the reviews suggest?
- 4Regarding financial planning, what is the best way to get clear, transparent information about long-term billing and the facility's specific policies for transitioning to Medicaid?
- 5With the recent feedback regarding staffing levels, how does the facility ensure that each resident continues to receive the attentive, personalized care that the staff is known for?
- 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“My Mom is a new resident and we are so grateful that she was transferred from a facility that was not a match. She has got more attention in the month she has been here than she ever got in almost a year at the other place.”
“The nurse was very thorough and attentive when my relative had a little issue.”
“Throughout my 2+ hours there with Patty Jo, about 10 different staff were in and out catering to her needs, listening attentively, and treating her with professionalism, respect and dignity… patiently and lovingly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring deficiencies across multiple care areas, with families filing at least four complaints that triggered federal inspections. The most persistent problems involve medication management (appearing in every recent survey), care planning and assessment, and reporting of suspected abuse or neglect. Recent 2024 surveys found serious medication errors and gaps in daily care assistance, though the facility has provided correction dates for all identified issues.
Nov 8, 2024Routine9
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Egress Deficiencies
Meet other general requirements that are deficient.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 8, 2024Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 3, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 23, 2021Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Oct 10, 2019Routine15
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Meet other general requirements that are deficient.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ownership & Operations
Who Operates This Facility
Teresian House Nursing Home Co INC
nonprofit
Chain Affiliation
Carmelite Sisters for the Aged & Infirm
9 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
272 reviews from families & visitors
Official Website
Visit teresianhouse.org
Medicare data downloads
Original nursing home datasets
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