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Nursing HomeMedicaid

Teresian House Nursing Home Co INC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

200 Washington Ave Ext, Dunes · Albany, NY 12203302 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 272 Google reviews

5
4
3
2
1
Teresian House Nursing Home Co INC Nursing Home in Albany, NY — Street View
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What this means for your family

Teresian House is highly regarded for its clean environment and compassionate staff, making it a strong candidate for long-term care. However, families should be aware of the mixed feedback regarding the admissions process and should conduct a thorough tour to observe current staffing levels and cleanliness for themselves.

Google Reviews

Google Reviews

272 reviews on Google
Teresian House is widely praised by families for its immaculate cleanliness, welcoming atmosphere, and compassionate, attentive staff. While the vast majority of reviews are glowing, a small number of families have raised concerns regarding administrative transparency, potential staffing ratios, and the facility's approach to financial or Medicaid-related admissions.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemory5.0Comms8.0Value4.0

Strengths

  • Immaculate, clean, and well-maintained facility
  • Warm, friendly, and attentive nursing staff
  • Easy and efficient visitor check-in process
  • Beautiful, peaceful grounds and chapel

Concerns

  • Concerns regarding financial transparency and Medicaid admission policies (mentioned by 2 reviewers)
  • Reports of rodents in the building (mentioned by 2 reviewers)
  • Perceived decline in quality of care/staffing levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.92023(18)4.82024(56)4.92025(89)4.92026(27)

Distribution · 190 analyzed

5
176
4
10
3
2
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's beautiful grounds and chapel, what specific daily activities or programs are currently offered to help residents stay engaged and connected with the community?
  • 2I noticed the CMS health inspection rating is currently a 2/5; what specific steps is the leadership team taking to address those findings and improve the quality of care?
  • 3Could you walk me through the facility's current pest control protocols to ensure the environment remains as clean and well-maintained as the reviews suggest?
  • 4Regarding financial planning, what is the best way to get clear, transparent information about long-term billing and the facility's specific policies for transitioning to Medicaid?
  • 5With the recent feedback regarding staffing levels, how does the facility ensure that each resident continues to receive the attentive, personalized care that the staff is known for?
  • 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

My Mom is a new resident and we are so grateful that she was transferred from a facility that was not a match. She has got more attention in the month she has been here than she ever got in almost a year at the other place.

New resident's family · 2024★★★★★

The nurse was very thorough and attentive when my relative had a little issue.

Relative of resident · 2025★★★★

Throughout my 2+ hours there with Patty Jo, about 10 different staff were in and out catering to her needs, listening attentively, and treating her with professionalism, respect and dignity… patiently and lovingly.

Visitor · 2024★★★★★
Source: 272 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
51%
Registered nurses for medical care
Total Nursing
4.08hrs
99%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
12.1%
NY
18.9%
Albany
3.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
19.4%
NY
20.2%
Albany
23.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NY
91.3%
Albany
88.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NY
95.3%
Albany
92.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
15.3%
NY
13.8%
Albany
15.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
14.4%
NY
14.8%
Albany
14.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
NY
77.0%
Albany
73.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
NY
78.8%
Albany
76.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
NY
1.2%
Albany
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Above state avg (7.6)
3 complaint-triggered

This facility has significant recurring deficiencies across multiple care areas, with families filing at least four complaints that triggered federal inspections. The most persistent problems involve medication management (appearing in every recent survey), care planning and assessment, and reporting of suspected abuse or neglect. Recent 2024 surveys found serious medication errors and gaps in daily care assistance, though the facility has provided correction dates for all identified issues.

Nov 8, 2024Routine
9
0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0300Potential for harm · WidespreadCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nov 8, 2024Complaint
2
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 3, 2024Complaint
1
0760Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 23, 2021Routine
7
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0227Potential for harm · PatternCorrected

Egress Deficiencies

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Oct 10, 2019Routine
15
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0023Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0037Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0300Potential for harm · IsolatedCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0550Minimal · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Teresian House Nursing Home Co INC

Organization Type

nonprofit

Chain Affiliation

Chain Name

Carmelite Sisters for the Aged & Infirm

Chain Size

9 facilities nationwide

Ownership & Management

Key personnel

Antenucci, AngiolaManaging Control - Governing BodyBowks, HarveyManaging Control - Governing BodyConsiglio, JackManaging Control - Governing BodyDimaria, LillianManaging Control - Governing BodyDuquette, JoannManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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