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Nursing HomeMedicaid

Daughters of Sarah Nursing Center

Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy team. Still worth an in-person visit.

180 Washington Ave Ext, Dunes · Albany, NY 12203210 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 81 Google reviews

5
4
3
2
1
Daughters of Sarah Nursing Center Nursing Home in Albany, NY — Street View
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What this means for your family

This facility is highly regarded for its physical therapy and clean, private room accommodations, making it a strong candidate for rehab. However, families should be aware of recurring reports regarding weekend staffing; we recommend asking specifically about nurse-to-patient ratios during off-hours and how the facility ensures timely response to call buttons.

Google Reviews

Google Reviews

81 reviews on Google
Daughters of Sarah Nursing Center receives highly polarized feedback, with many families praising the facility for its clean, private rooms and exceptional physical therapy team. However, a significant number of reviewers report serious concerns regarding understaffing, particularly on weekends, and instances of neglect or poor communication from nursing staff. Prospective families should weigh the strong clinical rehab outcomes against the recurring reports of inconsistent care quality.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean9.0Activities8.0MedsN/AMemory7.0Comms5.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy team
  • Clean, well-maintained facility with private rooms
  • Compassionate and attentive nursing staff (cited by many)
  • Strong administrative responsiveness

Concerns

  • Understaffing, especially on weekends (mentioned by 5 reviewers)
  • Slow response times for call buttons/toileting assistance (mentioned by 4 reviewers)
  • Inconsistent quality of care between units (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(9)'21(4)'23(4)'25(32)'26(5)

Distribution · 82 analyzed

5
54
4
1
3
2
2
1
1
24
16 reviews posted between Mar 17, 2025Mar 22, 2025 · 16 were 5-star

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; how would you describe the personalized rehab plan for a new resident?
  • 2With the facility being so well-maintained and clean, what specific cleaning schedules are in place for the private rooms?
  • 3How do you ensure that call button response times remain quick and consistent for residents, especially during the weekend shifts?
  • 4Since we noticed the administration is very responsive to feedback, what is the best way for our family to communicate any concerns or updates to the leadership team?
  • 5How do you manage staffing levels on the weekends to ensure that nursing care remains just as attentive as it is during the week?
  • 6Can you tell us more about the daily activities and social programs available to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

The physical therapists are superb!!!

Rehab patient's family · 2025★★★★★

All residents have single private rooms with bathrooms, which is significant. For my mother, it's meant that she's comfortable in her own space and in her day-to-day life there.

Long-term resident's family · 2023★★★★★

The staff respond quickly if I have a question or if anything needs to be adjusted. In essence, staff here does their job well. They create and maintain a sense of calmness

Memory care family member · 2022★★★★★
Source: 81 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.37hrs
49%
Registered nurses for medical care
Total Nursing
3.55hrs
87%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
12.1%
NY
18.9%
Albany
3.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
93.4%
NY
91.3%
Albany
87.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
19.5%
NY
13.3%
Albany
14.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
19.4%
NY
20.2%
Albany
22.3%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
4.9%
NY
6.8%
Albany
5.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility93.1%
Mixed vs Avgs
Here
93.1%
US
95.5%
NY
95.3%
Albany
91.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
81.8%
NY
77.0%
Albany
72.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.4%
Better than Avg
Here
88.4%
US
79.7%
NY
78.8%
Albany
75.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
NY
1.2%
Albany
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (7.6)
3 complaint-triggered

This facility shows a concerning pattern of recurring deficiencies in resident rights and quality of care, with families filing complaints that triggered inspections in 2023 and 2024. The most frequent issues involve respecting residents' dignity and self-determination, providing appropriate treatment according to resident preferences, and infection control problems. While all deficiencies were reportedly corrected, the persistence of similar violations across multiple surveys suggests ongoing challenges with fundamental care standards.

Sep 9, 2024Routine
4
0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 9, 2024Complaint
1
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Oct 2, 2023Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 18, 2021Routine
6
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

May 24, 2019Routine
5
0024Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Daughters of Sarah Nursing Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Brodsky, LilithManaging Control - Governing BodyGrossman, JeffreyManaging Control - Governing BodyHuz, JonathanManaging Control - Governing BodyJacobs, EdwardManaging Control - Governing BodyKaback, LeeManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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