Assisted Living

Atria Crossgate

Name: Public quality & inspection record for Atria Crossgate
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.

140 Washington Avenue Extension, Dunes · Albany, NY 12203|Reported capacity: 83|Licensed & active

Google rating

4.8/5

based on 32 Google reviews

(518) 869-0211 Directions Website

Street View

Email Atria Crossgate to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Public Google reviewers rate Atria Crossgate highly. Reviewers highlight: compassionate and attentive staff, strong sense of community and family atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

33 public Google reviews available

Atria Crossgate, now managed by Peregrine Senior Living, is widely praised for its compassionate, attentive staff and vibrant community atmosphere. While most families report high satisfaction with the care and activities provided, some reviewers have noted that the building itself could benefit from physical updates and that staffing shortages have occasionally impacted the workload of employees.

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive staff
Strong sense of community and family atmosphere
Engaging activities and social events
High-quality dining experience

Concerns

Building requires physical maintenance or a facelift (mentioned by 2 reviewers)
Staffing shortages leading to overworked employees (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 33 analyzed

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed that the leadership team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily interactions with families?
2With the community being home to 83 residents, what are some of the most popular social events or activities that really bring everyone together?
3I see that the dining experience is a highlight for many; could you tell me more about how you accommodate individual dietary preferences or special meal requests?
4I noticed there are some plans for updates to the building's aesthetic; could you share what improvements are currently in the works to keep the facility feeling fresh and comfortable?
5Given the busy nature of the staff, what systems do you have in place to ensure that every resident consistently receives the personal attention they need throughout the day?
6How does your team handle medical emergencies or urgent health needs, and how do you keep family members informed when those situations arise?

Personalized based on this facility's data

Key Review Excerpts

“The staff are so deeply engaged in making a HOME for all the residents. They care deeply, pay attention and are incredibly communicative with our family.”

Family member · 2024★★★★★

“I can’t say enough about the staff at the Peregrine Crossgates. They go above and beyond. Every interaction with them has been so pleasant.”

Aunt of resident · 2023★★★★★

“The chef, Kevin, is amazing! He's been there for a long time and he really cares and understands the residents. My Dad loves the food and it was a big factor in his decision to move here.”

Daughter of resident · 2022★★★★★

Source: 33 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Atr New York Lh, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(518) 869-0211

peregrinecrossgate.com

140 Washington Avenue Extension

Albany, NY 12203

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

32 reviews from families & visitors

Official Website

Visit peregrinecrossgate.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.