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Strong Medicare quality ratings; public reviewers often praise visible building renovations. Still worth an in-person visit.
based on 17 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Zero findings in latest survey
Sycamore Trails Post Acute has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: visible building renovations and effective short-term rehab outcomes. Review the component ratings and current source records before deciding.
Sycamore Trails Post Acute presents a polarized environment, with recent reviews highlighting a significant divide between those praising new management and those reporting severe neglect. While some visitors note positive changes and renovations under new leadership, multiple family members of long-term residents report serious concerns regarding hygiene, weight loss, and inadequate basic care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 19 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My loved one is losing weight by the weeks, there is no way that the staff is making sure that they are properly being fed or teeth getting brushed or even a shower.”
“My father was here for a short term rehab stay after a fall at home. He was very weak and barely walking when he admitted. At the end of his stay he was able to walk around the facility and discharge home.”
“This facility has gone in a downward spiral over the years. When it comes to care for the residents and the upkeep of the facility it is below the bare minimum.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 24 complaints triggering inspections, indicating ongoing concerns about care quality. The facility shows persistent problems with medication management, safety hazards, and infection control across multiple surveys from 2019 to 2024. While all deficiencies report correction dates, the recurring nature of similar issues—particularly with pharmacy services appearing in nearly every survey—suggests systemic challenges that may impact resident wellbeing and safety.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Federal Penalties
Fine
Jun 27, 2024
$11,037
Sycamore Trails Post Acute
for profit
Pacs Group
281 facilities nationwide
Chain avg rating: 2.9/5 · Rank 101 of 260
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit sycamoretrailspa.com
Medicare data downloads
Original nursing home datasets
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