Sutro Heights Corporation
Families consistently rate this highly. Schedule a visit to confirm the fit.
based on 5 Google reviews
Watch Sutro Heights Corporation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Due to the complete absence of written feedback in the current reviews, it is impossible to evaluate the quality of care or staff at this facility. Families should prioritize an in-person visit and request specific references, as star ratings alone do not reveal the operational details necessary for making a decision.
Google Reviews
Google Reviews
5 reviews analyzed“It is difficult to provide a specific assessment of SUTRO HEIGHTS CORPORATION because the available reviews consist only of star ratings without written feedback. While the majority of ratings are positive, the lack of descriptive text prevents a detailed understanding of the facility's care quality or specific services.”
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a small and intimate community of 14 residents, how do you ensure everyone gets personalized attention during meal times and daily routines?
- 2What specific steps does the team take to ensure all-around safety and high standards of care for the residents?
- 3How does the staff handle medical emergencies or sudden changes in a resident's health during the night?
- 4What kind of daily activities or social outings do you organize to keep the residents engaged with one another?
- 5I noticed your team is very responsive to feedback; how do you involve families in the care planning process to ensure we are all on the same page?
- 6How do you manage the balance between providing necessary assistance and encouraging residents to maintain as much independence as possible?
Personalized based on this facility's data
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 17, 2026Routine
The facility underwent an Annual 1-year required inspection on 03/17/2026. The physical plant, records, and medication storage were generally observed to be in order. However, one Type A deficiency was cited regarding the presence of full bed rails on two residents, which poses an immediate risk.
Full bed rails were observed on residents R1 and R2. Full bed rails are prohibited unless the resident is receiving hospice care with a specified plan.
Mar 6, 2025Routine
The facility underwent an unannounced Annual Required inspection. Deficiencies were cited regarding the unsecured storage of cleaning chemicals and incomplete resident appraisal records. Immediate corrective action was taken for the chemical storage issue, but the record-keeping deficiency requires follow-up.
Disinfectants, cleaning solutions, or poisonous substances were observed in a resident restroom not kept in secured storage. This poses an immediate health, safety, or personal rights risk to persons in care.
Three out of five resident appraisals were found to be unsigned or incomplete during record review. This poses a potential health, safety, or personal rights risk to persons in care.
Jul 25, 2024Complaint
The report details a complaint investigation conducted on 09/22/2023, with follow-up documentation on 07/25/2024. The investigation substantiated deficiencies related to facility grounds maintenance and debris accumulation in the backyard area. Specifically, the facility was cited for failing to keep grounds clean and safe from debris.
The facility grounds are unkept and full of debris. This was cited based on observations of debris, including a mattress, blanket, wheelchairs, and cardboard boxes in the backyard area.
The facility failed to ensure that the backyard and access to the backyard are free of debris, posing a potential health, safety, or personal rights risk to clients in care.
Jul 18, 2024Complaint
This complaint investigation report details multiple substantiated deficiencies related to resident care and record-keeping. Two Type A citations were issued: one for failure to administer prescribed medications upon admission and another for inadequate maintenance of resident records. These findings indicate immediate risks to the residents' health, safety, and rights.
The facility failed to provide the client with prescribed medications for the first three days of admission. This poses an immediate health, safety, or personal rights risk to the client in care.
The facility failed to maintain a separate, complete, and current record for each resident. Specifically, the facility failed to maintain a file for client #2, who was admitted on 9/1/23, posing an immediate health, safety, or personal rights risk.
May 10, 2024OtherCleanReport
The facility was inspected on May 10, 2024, as a follow-up visit to review the completion of previously cited plans of correction. The inspector toured the physical plant, including the backyard, and confirmed that the necessary corrections had been made. No deficiencies were cited during this visit.
Apr 2, 2024Other
The facility underwent an Annual Continuation Case Management inspection on April 2, 2024. Two Type B deficiencies were cited related to the physical plant's maintenance. Specifically, the report noted a severely disrepaired backyard fence and wooden boards obstructing an emergency exit.
The backyard fence was observed to be in severe disrepair and leaning towards the facility. This violates the requirement that the facility must be in good repair at all times.
Wooden boards were observed in the outside passageway obstructing the facility's emergency exit. This violates the requirement that the facility must be safe at all times.
Mar 21, 2024RoutineCleanReport
The facility underwent an Annual 1-year required inspection on March 21, 2024. The inspector noted that the physical plant, resident files, staff files, and medication storage were all observed to be satisfactory. No deficiencies were cited during this visit.
Oct 2, 2023Follow-up
The inspection identified two deficiencies, both classified as Type A, indicating immediate health and safety risks. Specifically, there are violations related to fire safety due to an improperly erected wall and significant obstructions in the ground level passageway leading to the backyard. Immediate corrective action is required for both cited issues.
Fire safety regulations are not met because a wall was erected between the first two rooms, violating fire clearance requirements. This poses an immediate health and safety risk.
The ground level passageway leading from the street to the backyard is obstructed by boxes, plastic bags, and tables. Additionally, overgrowth limits the passageway width, posing an immediate health and safety risk.
Ownership & Operations
Who Operates This Facility
Sutro Heights Corporation
PACALDO, JULIET
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit facebook.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Sunset Gardens
1.5 miAssisted Living · San Francisco, CA
Janet's Residential Facility for the Elderly
3.3 miAssisted Living · San Francisco, CA
Laguna Honda Hospital & Rehabilitation Ctr D/p Snf
3.3 miNursing Home · San Francisco, CA
San Francisco Health Care
3.6 miNursing Home · San Francisco, CA
Rhoda Goldman Plaza
3.8 miAssisted Living · San Francisco, CA
Victorian Manor
3.9 miAssisted Living · San Francisco, CA