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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 30 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 17%
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Families seeking rehabilitation services will find a facility praised for its compassionate nursing staff and unique therapeutic amenities like an on-site farm and pool. While many patients report excellent recovery experiences, there are isolated reports of rude staff behavior and one review that appears to describe the grounds as a hiking area rather than a clinical experience.
Quality Themes
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
Personalized based on this facility's data
Key Review Excerpts
“I stayed at Laguna Honda Rehab after a big surgery and I was given the best possible care!The Nurses were extremely helpful and kind!”
“Great facility. Largest skilled nursing facility in the USA. Over 700 patients in hospital. 50 patients maximum on South 2. Great staff from the Doctors to the Nurses (RN & LVN ) alike, the amazing CNAs and even the friendly cleaning crew!”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
5
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has serious recurring problems with resident protection from abuse and neglect, with families filing multiple complaint reports triggering federal investigations. The three most problematic areas are protection from abuse/neglect (with repeated violations including failure to properly report incidents), care planning deficiencies, and extensive fire safety violations including sprinkler system maintenance issues. While most deficiencies show correction dates, the pattern of repeated violations in critical safety areas, particularly the ongoing sprinkler system problems and multiple abuse protection failures, suggests persistent systemic issues that warrant careful consideration before placement.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Aug 1, 2025
$17,323
Fine
Feb 20, 2024
$4,938
Fine
Feb 12, 2024
$4,938
Fine
Jan 22, 2024
$12,534
Fine
Jan 8, 2024
$3,418
Fine
Jan 2, 2024
$2,823
Fine
Dec 11, 2023
$6,351
Fine
Nov 6, 2023
$3,174
Laguna Honda Hospital & Rehabilitation Ctr D/p Snf
for profit
Owners
City & County of San Francisco
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Maps
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Google Reviews
30 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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