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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 35 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Sunset Drive - A Prospera Community receives polarized feedback, with older reviews praising the facility's cleanliness and staff, while recent reviews highlight severe concerns regarding neglect and understaffing. Families have reported critical failures in basic care, such as unassisted falls and neglected meal assistance, contrasting sharply with positive experiences shared by others.
Quality Themes
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Concerns
Rating Trends
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Distribution · 36 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My father was at Sunset Drive GOOD Samaritan for only a few days. He fell out of bed. No precautions were put in place such as a fall mat beside his bed after his fall. He fell out of bed again today and hit his head.”
“My brother was placed there for end of life care. I assumed it included comfort care. The place is seriously understaffed. Why they keep excepting new patients when they do not have the staff to care for them, is beyond me.”
“My Grandma was there at the end of her life. This facility and staff were amazing. Not only did they care for my Grandma like their own, they also cared for us, that were with her pretty much 24/7.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
8
measures
6
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern with numerous complaints filed by families leading to 44 out of 70 total deficiencies, indicating ongoing resident and family dissatisfaction. The most recurring issues involve resident care quality standards, protecting residents from abuse and neglect, and maintaining proper safety conditions. While the facility corrects violations when cited, problems persist across multiple years in the same core areas, suggesting systemic challenges rather than isolated incidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
May 15, 2025
$8,412
Fine
May 15, 2025
$33,814
Payment Denial
May 15, 2025
25-day denial
Sunset Drive - a Prospera Community
nonprofit
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 74 of 88 (Lowest rating)
Owners
Sanford
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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35 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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