Baptist Health & Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 19 Google reviews
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What this means for your family
The facility is highly regarded for its clean environment and the compassion of its care team, particularly the front desk and nursing staff. When touring, we recommend asking specifically about the ratio of staff to residents during the evening and weekend shifts to ensure your loved one receives consistent attention.
Google Reviews
Google Reviews
19 reviews analyzed“Baptist Health & Rehab receives praise from families for its modern, clean facility and a dedicated care team that provides compassionate support. While some reviewers highlight the kindness of specific staff members, the overall volume of feedback is limited and heavily skewed toward star ratings without written comments, making it difficult to gauge consistent service quality.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean facility
- Compassionate and kind nursing staff
- Friendly and welcoming front desk personnel
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's 5-star staffing rating, how do you ensure that the high level of staff presence translates into personalized, one-on-one time for residents throughout the day?
- 2I noticed the facility has had some recent health inspection findings; could you walk me through the specific steps the team has taken to address those areas and improve the quality of care?
- 3The facility is often described as modern and clean; what specific protocols do you have in place to maintain that environment while ensuring resident comfort?
- 4I see that the front desk team is frequently praised for being welcoming; how does that culture of friendliness extend to the nursing staff when it comes to communicating with families about changes in a resident's health?
- 5What does a typical daily activity schedule look like for a resident here, and how do you tailor those programs to keep residents engaged and active?
- 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and communicating that situation to family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been a resident at Baptist Health & Rehab for a while now and we are SO thankful for people like Jen at the front desk and members of his care team like Yinka, Theresa, Penny, and Ava. They have been SO kind, compassionate, and encouraging and make us feel so much better about him being there.”
“Spacious, new, clean facility with excellent and professional staff.”
“Excellent Assisted Living Facility. Warm and friendly environment. The staff is wonderful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports against this facility, triggering 7 of 16 total deficiencies found across recent surveys. Recurring problems include safety hazards and accident prevention (cited three times), care planning and assessments, and infection control. While most issues show corrections, safety concerns persist with one recent deficiency still being addressed as of January 2025.
Jul 22, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 16, 2025Routine2
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 23, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 7, 2024Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 31, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jul 22, 2025
$17,345
Fine
Jan 23, 2025
$11,190
Fine
Jan 2, 2025
$6,788
Ownership & Operations
Who Operates This Facility
Baptist Health & Rehab
nonprofit
Chain Affiliation
Cassia
16 facilities nationwide
Chain avg rating: 4.6/5 · Rank 16 of 16 (Worst)
Ownership & Management
Owners
Elim Care INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit baptistbismarck.org
Medicare data downloads
Original nursing home datasets
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