Good Samaritan Society Augusta Place a Prospera Co
Strong Medicare quality ratings; families often praise small, home-like atmosphere. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
While the facility is highly regarded for its intimate, home-like atmosphere and effective therapy programs, the most recent feedback indicates serious lapses in medical oversight and administrative communication. We strongly recommend scheduling a meeting with the nursing director to discuss their diagnostic protocols and overnight staffing supervision before committing.
Google Reviews
Google Reviews
9 reviews analyzed“Good Samaritan Society Augusta Place is frequently praised for its small, home-like environment and friendly, welcoming staff. However, recent feedback highlights significant concerns regarding administrative responsiveness, quality of medical care, and the demeanor of overnight staff.”
Quality Themes
Tap a score for detailsStrengths
- Small, home-like atmosphere
- Welcoming and cheerful staff
- Effective physical and speech therapy programs
- Clean and well-lit facility
Concerns
- Difficulty reaching administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since the facility has such a lovely, small, and home-like atmosphere, how do you foster a sense of community among the 48 residents?
- 2We've heard wonderful things about the physical and speech therapy programs here; could you tell us more about how those are integrated into a resident's weekly routine?
- 3What is the best way for our family to stay in regular contact with the administration and nursing team regarding updates on our loved one?
- 4Could you walk us through your specific protocols for medication management to ensure everything is handled accurately and timely?
- 5In the event of a medical emergency during the night, what is the immediate procedure for notifying both the medical staff and our family?
- 6What kind of daily activities or social events do you host to keep the residents engaged and active within the facility?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been here for approximately a month after being at a different home. This place is much better! It is clean, well lit, and feels like home! Employees seem very welcoming and cheerful.”
“Administration was hard to reach. Misdiagnosis of my mother condition. Overnight staff unfriendly.”
“Thankful Mom was able to get in this small homey ground level facility. Still loves her caregivers at Augusta.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
7
measures
6
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with deficiencies found in medication management, food safety, and resident assessments. Most issues appear to be corrected, though recent complaints in 2024 involved medication errors and safety hazards. The facility shows a pattern of compliance problems but demonstrates responsiveness to corrections when cited.
Feb 11, 2026Routine2
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Jan 30, 2025Complaint4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Aug 1, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 9, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 18, 2024Routine7
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Aug 1, 2024
$8,018
Fine
May 9, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Good Samaritan Society Augusta Place a Prospera Co
nonprofit
Chain Affiliation
Good Samaritan Society
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 27 of 88
Ownership & Management
Owners
Sanford
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner (parent company) · Organization
Fluit, Joel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
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