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Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 87 Google reviews
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Public Google reviewers rate Sunrise Senior Living of Plano highly. Reviewers highlight: compassionate and attentive nursing and care staff, engaging social activities and holiday festivities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Sunrise Senior Living of Plano can expect a beautiful, well-maintained facility with a highly praised, compassionate staff and excellent social activities. While many reviewers highlight the high quality of memory care and dining, some long-term families have raised concerns regarding recent shifts in management priorities and staffing responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 92 analyzed
The owner relies heavily on a small set of pre-written templates that are cycled through based on the review's star rating. While they occasionally include empathetic condolences for bereavement, the vast majority of responses are copy-pasted phrases.
Personalized based on this facility's data
Key Review Excerpts
“The Reminiscence (memory care) neighborhood has made such improvements in every category since she took over.”
“Their gentle, persistent approach with dementia patients was top-notch, and they handled some very difficult/messy/heart-breaking situations with grace that allowed my father to maintain some semblance of dignity.”
“I arrived sicker then I've ever been and stayed in my apartment with foods brought to me. I was examined in house by Dr. Rivas and x-rayed by Patrick ? and blood taken by a young lady and for the next ten weeks, evaluated by Kay and Amy, both registered nurses working for Dr. Rivas.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on May 07, 2024, showed no new violations. However, a previous inspection from January 2021 identified several Life Safety Code deficiencies related to fire safety, emergency preparedness, and building maintenance, all of which were marked as corrected by early 2021.
Life Safety Code (13 violations)
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to include a section addressing communication in the emergency preparedness and response plan.
The facility failed to notify the EMC of the facility's plan, take actions to coordinate with the EMC, and document communications with the EMC.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility's plan failed to document the contact information for the EMC for the area.
Hcri Sun III Tenant Lp
for profit
SENIOR VILLAGE MANAGEMENT, LLC
ELIZABETH WALTER
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Google Reviews
87 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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