Plymouth Inn
Families consistently rate this highly — reviewers highlight engaging and diverse activity programs. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
This facility offers a highly engaging environment with strong activity programs and attentive care staff, making it a potentially great fit for your loved one. However, be aware of potential communication gaps during the intake process; ensure you get clear, written confirmation of all policies early on to avoid the frustrations reported by other families.
Google Reviews
Google Reviews
12 reviews on Google“Plymouth Inn (also referred to as Plymouth Terrace) receives praise for its engaging activity programs, attentive staff, and welcoming environment for residents. However, recent feedback highlights significant concerns regarding administrative communication and transparency, particularly during the intake and evaluation process.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and diverse activity programs
- Warm, family-oriented atmosphere
- Professional and attentive nursing and care staff
Concerns
- Poor administrative communication and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the variety of programs here; could you walk us through some of the specific activities planned for this week?
- 2The atmosphere here feels very welcoming; how does the staff work to maintain that close-knit, family-oriented feeling for the residents?
- 3How does the nursing team coordinate with families to ensure we are always kept in the loop regarding any changes in care or health updates?
- 4What is the specific protocol for the nursing staff if a medical emergency occurs during the overnight hours?
- 5If we have a question or a concern regarding administrative matters, what is the best way to reach the management team to ensure a timely response?
- 6How do you ensure that the communication between the care staff and the administrative office remains seamless for the families?
Personalized based on this facility's data
Key Review Excerpts
“We have been nothing but pleased with the director, the nurses, the aides and basically all their employees. She was monitored on a regular basis to see if she needed anything.”
“What truly stood out was the extensive array of activities available at Plymouth Terrace. It's evident that the staff is deeply committed to creating a lively and engaging environment for residents.”
“I just placed a loved one at the Plymouth Inn. I cannot say enough wonderful things about the care. Everyone there makes you feel like family! The activities are engaging, the food is delicious, and the care is outstanding.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent investigation into rate increase notifications found no violations. However, a 2024 renewal inspection identified deficiencies regarding medication administration accuracy and incomplete meal census record-keeping.
Jan 15, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Mar 6, 2024Routine
Medication administration errors: Resident A's MAR lacked sufficient instructions for Haloperidol and Ondansetron (to determine if given together or separately) and lacked a reason for Lorazepam administration. Resident D's MAR showed insulin (Lantus) was administered despite blood glucose being below the required threshold (142 and 140 vs required >150), and Albuterol/Acetaminophen were documented as 'per resident request' without corresponding prescribed reasons.
Meal census records for February and March 2024 were found to be blank or incomplete on multiple dates.
Jul 25, 2023OtherCleanReport
No deficiencies found during this inspection.
Oct 13, 2020OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Assured Senior Living Plymouth LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit plymouthinn.net
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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