Sunnycrest Senior Living

The investigation substantiated allegations regarding inadequate food service and delayed diaper changes. Two Type B deficiencies were cited concerning staffing levels for food service and basic personal care services. The facility must submit plans of correction addressing these staffing and procedural failures.

This report details two separate complaint investigations conducted on February 9, 2026. The first allegation regarding laundry service was found to be Unfounded based on observations and resident interviews. The second allegation concerning residents' respect was deemed Unsubstantiated due to a lack of evidence to prove the violation occurred.

This report details two separate complaint investigations conducted on February 9, 2026. The first allegation regarding laundry service was found to be Unfounded based on observations and resident interviews. The second allegation concerning residents' respect was deemed Unsubstantiated due to a lack of evidence to prove the violation occurred.

The case management visit on January 26, 2026, was conducted to follow up on a complaint. The primary finding was the issuance of a second deficiency related to medication errors, specifically staff administering medication to the wrong resident. This deficiency is classified as Type B, indicating a non-compliance issue that requires correction.

The report details a complaint investigation concerning lost resident diapers and other allegations. One deficiency was cited regarding the failure to safeguard resident personal property (diapers). The other deficiency noted relates to the failure to ensure proper safeguarding of the resident's diapers, which was substantiated by the investigation findings.