Sunnycrest Senior Living
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing/med-tech staff. Schedule a visit to confirm the fit.
based on 36 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a vibrant, social environment with highly skilled medical technicians. However, you should verify the current responsiveness of the front desk staff and ask about their specific protocols for resident safety regarding motorized mobility aids.
Google Reviews
Google Reviews
36 reviews on Google“Sunnycrest Senior Living is highly regarded for its warm, compassionate staff and its vibrant, well-maintained community atmosphere. Families frequently praise the seamless transition process and the attentive care provided by the med-tech and nursing teams. However, some recent concerns have been raised regarding inconsistent front-desk responsiveness and a specific instance of serious negligence involving a motorized scooter accident.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/med-tech staff
- Bright, modern, and well-maintained facilities
- Engaging social activities and community outings
- Seamless onboarding and transition process
Concerns
- Inconsistent front desk responsiveness and accessibility (mentioned by 2 reviewers)
- Serious safety incident involving a motorized scooter
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
The owner uses templated, polite language to acknowledge reviews. While they attempt to address negative feedback, they rely on defensive justifications regarding their overall rating rather than addressing specific issues.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing and med-tech staff are here; how do you ensure that level of care remains consistent for every resident?
- 2The facility looks incredibly bright and modern; could you tell us more about how the community stays active with social activities and organized outings?
- 3Since we want to ensure a smooth transition, could you walk us through what the onboarding process looks like for a new resident joining the Sunnycrest family?
- 4What specific protocols are in place to ensure resident safety when using mobility aids like motorized scooters within the building?
- 5How does the front desk team manage resident and family inquiries to ensure everyone gets a timely response, especially during busy hours?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The med-tech team is second to none and I credit them with many life saving actions on behalf of my father.”
“They and the staff quickly addressed any concerns I had during my husband’s stay. And, they all were so kind and sensitive towards me when my husband had passed.”
“The kindness and tender care provided by Alena, Rosie, Gloria, Roger, Jessica, Stephanie, Lourdes, Audrey and so many others encouraged our hearts.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 15, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 15, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 19, 2026ComplaintClean
The investigation substantiated allegations regarding inadequate food service and delayed diaper changes. Two Type B deficiencies were cited concerning staffing levels for food service and basic personal care services. The facility must submit plans of correction addressing these staffing and procedural failures.
Feb 9, 2026ComplaintClean
This report details two separate complaint investigations conducted on February 9, 2026. The first allegation regarding laundry service was found to be Unfounded based on observations and resident interviews. The second allegation concerning residents' respect was deemed Unsubstantiated due to a lack of evidence to prove the violation occurred.
Feb 9, 2026OtherClean
This report details two separate complaint investigations conducted on February 9, 2026. The first allegation regarding laundry service was found to be Unfounded based on observations and resident interviews. The second allegation concerning residents' respect was deemed Unsubstantiated due to a lack of evidence to prove the violation occurred.
Jan 26, 2026OtherClean
The case management visit on January 26, 2026, was conducted to follow up on a complaint. The primary finding was the issuance of a second deficiency related to medication errors, specifically staff administering medication to the wrong resident. This deficiency is classified as Type B, indicating a non-compliance issue that requires correction.
Jan 13, 2026ComplaintClean
The report details a complaint investigation concerning lost resident diapers and other allegations. One deficiency was cited regarding the failure to safeguard resident personal property (diapers). The other deficiency noted relates to the failure to ensure proper safeguarding of the resident's diapers, which was substantiated by the investigation findings.
Jan 13, 2026ComplaintClean
The report details a complaint investigation concerning lost resident diapers and other allegations. One deficiency was cited regarding the failure to safeguard resident personal property (diapers). The other deficiency noted relates to the failure to ensure proper safeguarding of the resident's diapers, which was substantiated by the investigation findings.
Ownership & Operations
Who Operates This Facility
Fullerton Sh Llc;mosaic Management INC
AGUIRRE, MONICA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit sunnycrestseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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