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Assisted Living

Sundial Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.

395 Hilltop Drive, North Hilltop · Redding, CA 9600365 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.8/5

based on 35 Google reviews

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Sundial Assisted Living Assisted Living in Redding, CA — Street View
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What this means for your family

Sundial Assisted Living is an excellent choice for families seeking a clean, warm, and highly active community where residents are treated with genuine dignity. The staff's dedication to personalized care and the high quality of dining are standout features. While there was one isolated report of staffing concerns, the overwhelming volume of long-term positive feedback suggests a very reliable environment.

Google Reviews

Google Reviews

35 reviews on Google
Sundial Assisted Living is highly regarded by families for its exceptionally warm, professional staff and a clean, home-like environment that avoids a clinical feel. Reviewers frequently praise the variety of resident activities and the high quality of the dining services. While one reviewer raised concerns regarding management and staffing levels, the overwhelming consensus highlights a compassionate community that treats residents like family.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0Meds9.0MemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing and care staff
  • Clean, well-maintained, and inviting facility
  • Engaging resident activities and social events
  • High-quality dining and meal variety
  • Strong communication with resident families

Concerns

  • Staffing levels and management quality

Rating Trends

Tap a year to see what changed

234'13(1)'20(2)'22(1)'24(6)'26(1)

Distribution · 36 analyzed

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How They Respond to Reviews

100%response rate
Excellent

The owner provides highly personalized, emotionally intelligent responses that frequently use the reviewer's name and reference specific details from their story. They demonstrate deep empathy, often describing how reviews 'touch their hearts' or 'bring tears to their eyes.'

Questions for Your Tour

  • 1We've heard wonderful things about how much families are kept in the loop here; how do you typically share updates about a resident's well-being with us?
  • 2The facility looks incredibly clean and inviting; what is your routine for maintaining the common areas and resident rooms?
  • 3We are looking for a place with a vibrant social life; could you tell us more about the types of resident activities and social events planned for each week?
  • 4With the nursing staff being such a highly regarded part of your care, how do you ensure there is always enough coverage for everyone's needs during the night or on weekends?
  • 5In the event of a sudden medical change or an emergency after hours, what is the specific protocol for getting care to a resident?
  • 6The dining options look quite varied; how much input do residents have in the daily meal planning and menu variety?

Personalized based on this facility's data


Key Review Excerpts

The staff at Sundial have gone above and beyond caring for my Mom and keeping her safe and healthy! Those personal touches are so life changing for her and my siblings!

Family member of a resident · 2025★★★★★

I arrived at Sundial in a wheelchair and I could barely stand on my own. I needed a walker or a cane for even sho... The staff was very instrumental in my health improving, always being positive and encouraging me to be better.

Former resident · 2024★★★★★

The facility itself is top-notch. The rooms are clean and spacious. All specialty rooms are perfectly designed for activities suited for the residents. The food served in the lovely dining room is c

Family member of a former resident · 2025★★★★★
Source: 35 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

16total
24deficiencies
13 Type A— immediate health risk
11 Type B— non-compliance
Mar 18, 2026Follow-up
CleanReport

This was an unannounced case management visit conducted to check on four residents who were recently relocated to the facility. The Licensing Program Analyst observed no deficiencies during the visit, and no citations were issued.

Jan 15, 2026Other

This complaint investigation report details findings from an unannounced visit concerning resident care. Two Type B deficiencies were cited: failure to maintain proper records for dietitian consultations and failure to adequately monitor and document significant changes in resident condition, such as weight loss. The facility must implement corrective actions regarding nutritional oversight and comprehensive resident observation protocols.

Type ACCR 87463(f)

The facility failed to complete a resident reappraisal when the resident experienced weight loss. This poses a potential health, safety, and personal rights risk to residents in care.

Jan 15, 2026Complaint

This complaint investigation report details findings from an unannounced visit concerning resident care. Two Type B deficiencies were cited: failure to maintain proper records for dietitian consultations and failure to adequately monitor and document significant changes in resident condition, such as weight loss. The facility must implement corrective actions regarding nutritional oversight and comprehensive resident observation protocols.

Type BCCR 87555(b)(17)

The facility must ensure regular consultation from a qualified professional (nutritionist, dietitian, or home economist) if not employing one full-time. Written records of consultation frequency are required.

Type BCCR 87466

The licensee must ensure residents are regularly observed for changes in physical, mental, emotional, and social functioning. Changes like weight loss must be documented and reported to the physician and responsible person.

Dec 9, 2025Complaint

The investigation was conducted following a complaint regarding staff not providing residents with showers. The allegation was found to be substantiated based on interviews and documentation reviewed. The facility was cited for failing to ensure a resident received bathing assistance as required by the individualized care plan.

Type BCCR 87464(f)(1)

Basic services must include care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).

Nov 3, 2025Other
CleanReport

The facility underwent a Required-1 Year inspection on November 3, 2025. The Licensing Program Analyst found the common areas, bedrooms, bathrooms, and kitchen to be clean and in good repair. All required safety measures, including fire extinguishers, smoke detectors, and hot water temperatures, were confirmed to be compliant.

Nov 3, 2025Complaint

The facility underwent a Required-1 Year inspection on November 3, 2025. The Licensing Program Analyst found the common areas, bedrooms, bathrooms, and kitchen to be clean and in good repair. All required safety measures, including fire extinguishers, smoke detectors, and hot water temperatures, were confirmed to be compliant.

Type ACCR 87411(a)

Personnel Requirements: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This was not met as evidenced by records showing ADLs were not completed during the time of a resident with a contagious medical confinement, posing an immediate risk to residents in care.

Jul 17, 2025Follow-up

The inspection was a Case Management visit following an investigation into a complaint regarding Methicillin-Resistant Staphylococcus Aureus (MRSA). The investigation found the allegation substantiated because the facility failed to obtain required exceptions for residents with MRSA. Two Type A deficiencies were cited related to the failure to follow guidelines for prohibited health conditions.

Type ACCR 87616(a)

The licensee failed to submit a written exception request for residents with prohibited or restrictive health conditions, which poses an immediate risk to residents in care.

Type ACCR 87616(a)

The licensee/administrator did not follow the guidelines for Prohibited Health Conditions, as evidenced by interviews and records reviewed, posing an immediate risk to residents in care.

Jul 17, 2025Complaint

The inspection was a Case Management visit following an investigation into a complaint regarding Methicillin-Resistant Staphylococcus Aureus (MRSA). The investigation found the allegation substantiated because the facility failed to obtain required exceptions for residents with MRSA. Two Type A deficiencies were cited related to the failure to follow guidelines for prohibited health conditions.

Type ACCR 87468.2(a)(4)

Personal Rights: Residents in privately operated residential care facilities for the elderly must receive care, supervision, and services that meet their individual needs from staff who are sufficient in numbers, qualifications, and competency.

Type ACCR 87468.2(a)(4)

The facility failed to ensure all staff were aware that residents had Methicillin-Resistant Staphylococcus Aureus (MRSA) or other serious infection, posing an immediate risk to residents.

Type ACCR 87411(a)

Personnel Requirements: Facility personnel must at all times be sufficient in numbers and competent to provide the services necessary to meet resident needs.

Type ACCR 87411(a)

The facility failed to provide formal training to staff regarding Methicillin-Resistant Staphylococcus Aureus (MRSA), posing an immediate risk to residents.

Type ACCR 87470(b)(2)(A)

Infection Control Requirements: When residents have a contagious disease, all staff and volunteers providing direct care must wear appropriate Personal Protective Equipment (PPE) to prevent exposure to infectious agents.

Type ACCR 87470(b)(2)(A)

The facility failed to ensure staff were provided with all necessary PPE supplies during a time when a resident had MRSA, posing an immediate risk to residents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sundial Operations Llc;northstar Sr Lvg, INC.

Administrator

ELIZABETH AMLIN

Source: State licensing data

Contact

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References & Resources

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