Sundara Round Rock
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
Sundara offers a uniquely cozy, home-like atmosphere that many families find comforting for dementia care. However, you should exercise extreme caution and perform your own due diligence regarding medication protocols and staff background checks, as recent reviews highlight critical failures in these areas.
Google Reviews
Google Reviews
28 reviews on Google“Families often praise Sundara for its warm, home-like environment and the compassionate, personalized care provided by the management and long-term staff. However, recent reviews have raised serious concerns regarding medication administration errors, staff background checks, and the quality of resident engagement in activities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Home-like, cozy, and clean environment
- Empathetic management and family communication
- Personalized care for dementia/Alzheimer's residents
Concerns
- Medication administration errors and delays
- Lack of meaningful resident activities (mentioned by 2 reviewers)
- Staffing background check/safety concerns
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
The owner uses highly personalized, affectionate, and warm language for 5-star reviews, but adopts an argumentative, accusatory, and templated tone when responding to 1-star reviews.
Questions for Your Tour
- 1It's wonderful to see how much the management values communicating with families; how do you typically keep us updated on our loved one's day-to-day well-being?
- 2Since the environment feels so cozy and home-like, what kind of daily activities or social events do you have planned to keep the residents engaged and active?
- 3With such a small, intimate community of 16, how do you ensure that medication is administered accurately and strictly on schedule for every resident?
- 4Can you walk us through your specific protocols for managing medical emergencies or sudden changes in health during the overnight hours?
- 5How do you approach personalized care for residents with dementia to ensure their specific cognitive needs are being met with empathy?
- 6What specific steps does your team take to ensure all staff members are thoroughly vetted and that the environment remains safe for all residents?
Personalized based on this facility's data
Key Review Excerpts
“Sundara Senior Living has been a true blessing for our family. It’s not just the facility itself—it’s the incredible staff inside that makes all the difference.”
“The staff are incredibly experienced and passionate about what they do--they love what they do, taking care of people with dementia, and they are dedicated to making sure each resident is doing as well as they can be.”
“Unfortunately, once my mom stayed there, they did a very poor job handling her medications. Her doctor sent over the orders, but because they couldn’t get their fax machine to work, they refused to give her the medication.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Sundara Round Rock has no current enforcement actions on record. A previous inspection in January 2021 identified two Life Safety Code violations regarding fire alarm maintenance contracts and sprinkler system testing, both of which were corrected by February 2021.
Jan 21, 2021Routine
Life Safety Code (2 violations)
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Ownership & Operations
Who Operates This Facility
Sundara Opco1, LLC
for profit
SUNDARA SENIOR LIVING, LLC
ANDREA WISNER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit sundaraliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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