Sundara of Round Rock
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
This facility offers a beautiful, home-like environment that many families find comforting for dementia care. However, you must exercise extreme caution and ask for specific verification of medication administration protocols and staff background check procedures, as recent reviews highlight critical failures in these areas.
Google Reviews
Google Reviews
28 reviews on Google“Families often praise Sundara for its warm, home-like environment and a staff that provides compassionate, personalized care for those with dementia. However, recent reviews have raised serious concerns regarding medication management errors, administrative transparency, and the adequacy of resident activities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Home-like, cozy, and clean environment
- Empathetic leadership and management
- Strong support for families during transitions
Concerns
- Medication management and administrative errors (mentioned by 2 reviewers)
- Lack of engaging activities for residents (mentioned by 2 reviewers)
- Staffing and safety/background check allegations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
The owner uses highly personalized, affectionate language for positive reviews but adopts an argumentative, accusatory, or templated defensive tone for negative reviews. When faced with criticism, the owner frequently blames 'misunderstandings' or directly disputes the reviewer's personal history and records.
Questions for Your Tour
- 1It is wonderful to see how much the management team engages with families and responds to feedback; how would you describe the leadership style here?
- 2Since the environment is so cozy and home-like, what kind of daily activities or social events are planned to keep the residents engaged and active?
- 3Could you walk me through your specific process for medication administration and how you ensure everything is tracked accurately?
- 4With such a small, intimate community, how do you handle medical emergencies or unexpected health changes during the night?
- 5What steps are taken to ensure that all new staff members are thoroughly vetted and trained to maintain the high standard of care you're known for?
- 6How does the staff help new residents and their families navigate the transition into the community to make it feel as seamless as possible?
Personalized based on this facility's data
Key Review Excerpts
“Sundara Senior Living has been a true blessing for our family. It’s not just the facility itself—it’s the incredible staff inside that makes all the difference.”
“The staff are incredibly experienced and passionate about what they do--they love what they do, taking care of people with dementia, and they are dedicated to making sure each resident is doing as well as they can be.”
“Unfortunately, once my mom stayed there, they did a very poor job handling her medications. Her doctor sent over the orders, but because they couldn’t get their fax machine to work, they refused to give her the medication.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Sundara of Round Rock has no current enforcement actions on record. A previous inspection in early 2021 identified two Life Safety Code violations regarding fire alarm maintenance and sprinkler system testing, both of which were corrected by February 2021.
Jan 21, 2021Routine
Life Safety Code (2 violations)
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Ownership & Operations
Who Operates This Facility
Sundara Opco1, LLC
for profit
SUNDARA SENIOR LIVING, LLC
KELLI K HUDSON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit sundaraliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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