Sun Valley Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehabilitation programs. Still worth an in-person visit.
based on 111 Google reviews
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What this means for your family
This facility's strong rehab therapy team and modern, clean environment make it an excellent choice for post-surgical recovery. However, families should closely monitor hygiene and responsiveness, as multiple reviewers have reported issues with timely diaper changes and nursing responsiveness during shifts.
Google Reviews
Google Reviews
111 reviews on Google“Sun Valley Rehabilitation and Healthcare Center is highly regarded by many families for its exceptional physical therapy programs and its modern, clean, and beautiful facility. While many reviewers praise the nursing and therapy staff as being compassionate and professional, there are serious, recurring allegations of neglect regarding hygiene and responsiveness to patient needs. Families should prioritize verifying staffing levels and hygiene protocols during visits.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehabilitation programs
- Modern, clean, and aesthetically pleasing facility
- Friendly and professional therapy staff
- Welcoming and attentive administrative/reception team
Concerns
- Neglect regarding hygiene and timely diaper/bedsheet changes (mentioned by 3 reviewers)
- Inconsistent communication from administration and business office (mentioned by 2 reviewers)
- Unprofessional behavior/language from some staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 113 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details mentioned in positive reviews, such as cleanliness or staff friendliness. For negative reviews, the owner maintains a professional tone, avoids defensiveness, and attempts to move the conversation to a private channel.
Questions for Your Tour
- 1We are so impressed by the 5-star health inspection rating; how do you maintain such high clinical standards for your residents?
- 2The physical therapy program seems to be a real standout here; could you tell us more about how the therapists work with residents on their daily mobility goals?
- 3How does the administrative team ensure that families are kept updated and informed about any changes in a resident's care plan?
- 4What specific protocols are in place to ensure that personal hygiene and linen changes are handled promptly and consistently throughout the day?
- 5Could you describe the dining experience, specifically how much variety is offered in the daily menus and how mealtime is managed?
- 6What is the process for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“I came in on A wheelchair went through therapy the best therapist and program. The Recreational Director had so many fun activities and everyone was friendly. I transitioned too a rotator and leaving out walking.”
“My mom Martina Garza was at Sun Valley Rehab -Harlingen, TX, for 5 months and everyone was totally AWESOME. My mom was treated well with kind words, beautiful smiles and with a lot of respect.”
“The building is new and well kept. The building is also kept fully staffed, however, that's about the extent of positive feedback that I can provide. While there are many good employees, it is nearly irrelevant due to the severe lack of communication from the top down.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sun Valley Rehabilitation has 5 federal deficiencies across 2 surveys, all corrected by the facility. Care planning issues appear in both surveys, indicating a recurring problem with developing complete resident care plans. The facility also had deficiencies in resident assessments, medication services, and infection control during the most recent survey. While all issues have correction dates, families should inquire about sustained improvements in care planning processes.
Jul 9, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 31, 2024Routine1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
AV REHAB, LLC
JOHN CARMONA
Chain Affiliation
Momentum Skilled Services
10 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 10 (Best)
Ownership & Management
Owners
Smithers, Jeffrey
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Threadgill, Forrest
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Threadgill, Morgan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Official Website
Visit sunvalleyrehab.com
Medicare data downloads
Original nursing home datasets
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