Sun Health Grandview Terrace
Limited public data on Sun Health Grandview Terrace. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 32 Google reviews
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What this means for your family
Grandview Terrace offers an exceptional lifestyle for those prioritizing high-end dining, fitness, and beautiful surroundings. However, if your loved one requires skilled nursing, you should closely vet the specific nursing staff and investigate the financial terms of the CLC contract to avoid unexpected costs.
Google Reviews
Google Reviews
32 reviews analyzed“Grandview Terrace is highly regarded for its beautiful, well-maintained campus, excellent dining options, and robust fitness and social programs. While many residents praise the friendly atmosphere and high-quality amenities, some families have raised serious concerns regarding high entry costs, administrative transparency, and inconsistent nursing care during skilled nursing stays.”
Quality Themes
Tap a score for detailsStrengths
- High-quality dining and restaurant variety
- Comprehensive amenities and fitness programs
- Beautiful, well-maintained campus and apartments
- Friendly and welcoming community atmosphere
Concerns
- High cost and financial transparency issues regarding the CLC contract
- Inconsistent quality of nursing and CNA care in skilled nursing (mentioned by 2 reviewers)
- Administrative communication and professionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the dining variety here; could you tell us more about how the restaurant-style meals are organized for residents?
- 2Since the campus and apartments look so beautiful, how do residents typically participate in the fitness programs and campus activities?
- 3Could you explain how the nursing and CNA teams coordinate care to ensure consistent attention for every resident?
- 4What is the best way for our family to stay in regular contact with the administration regarding updates on our loved one's care?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate response?
- 6We appreciate how the management engages with feedback from the community; how does the facility use resident and family input to improve daily operations?
Personalized based on this facility's data
Key Review Excerpts
“The accommodations are first class, the amenities are many, and the staff is professional and attentive.”
“The reason we selected Grandview Terrace was. 1. All under one roof. Do not have to go outside for access to dining, pool, and functions. (Only place that offered this.) For us this was the most important. 2. Food was terrific and plans very flexible. Dining is like a 5 star restaurant.”
“My father had to use the memory care and skilled nursing across the street - it was a seamless move and my mom was able to visit him daily. The staff knew them both.”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Oct 1, 2025ComplaintCleanReport
The investigation of the complaint 00146369 was conducted on October 1, 2025. There were no deficiencies cited.
Sep 16, 2025ComplaintCleanReport
An onsite complaint survey was conducted on September 16, 2025 for the investigation of intake #00145026. There were no deficiencies cited.
Jul 29, 2025Complaint
The recertification and complaint survey was conducted from 7/29/2025 through 8/1/2025, with investigation of intakes: 00116477, 2273227, 00102145, AZ00201990, AZ00205143, 00127977, 2273127, AZ00202136, AZ00202135, AZ00216833, 2273219, AZ0021762, 2273234, 2273233, AZ00222718, 2273221, 2273124, 0010256, 2273191, 2273146, 2273190, 2273226, 2273218, 2273108, 00116508, 2273235, AZ00221094, AZ00221100, AZ0220792, AZ00220789, AZ00206377, AZ00206376, 2273200, 00126273, AZ00214790, AZ00214792, 2273216, 0016293. The following deficiencies were cited:Â
Based on a review of clinical records review, resident and staff interviews, and policy review, the facility failed to ensure that medications were not left at the resident's bedside for 2 of 61 sampled residents (#36, #39). The deficient practice could result in the overmedication or undermedication of residents.
Based on observations, clinical record review, resident and staff interviews, and review of facility policy, the facility failed to ensure proper infection control was followed and maintained regarding placement of the catheter bag for one of one sampled residents (#23). The deficient practice could result in development and transmission of infections.
Based on observation, staff interviews, and the facility policy and procedures, the facility failed to ensure two (#21 and #104) of 61 sampled residents'Â privacy was respected.
Based on a review of clinical records review, resident and staff interviews, and policy review, the facility failed to ensure that medications were not left at the resident's bedside for 2 of 61 sampled residents (#36, #39). The deficient practice could result in the overmedication or undermedication of residents.
Based on observations, clinical record review, resident and staff interviews, and review of facility policy, the facility failed to ensure proper infection control was followed and maintained regarding placement of the catheter bag for one of 1 sampled residents (#23). The deficient practice could result in development and transmission of infections.
Based on observation, staff interviews, and the facility policy and procedures, the facility failed to ensure two (#21 and #104) of 61 sampled residents' privacy was respected.
Jul 10, 2025ComplaintCleanReport
The complaint survey was conducted on July 10, 2025, in conjunction with the investigation of complaints:AZ00225130, AZ00198980, AZ00195991, AZ00195992, AZ00195671, AZ00195598, AZ00195600. No deficiencies were cited.
Jul 3, 2025ComplaintCleanReport
A State Complaint survey was conducted on July 3, 2025 with complaints 00134291, 2273255, 2273257. No deficiencies were cited.
Jun 3, 2025ComplaintCleanReport
The Risk-Based complaint survey was conducted on June 3, 2025 through June 3, 2025 for investigation of intakes #s: AZ00174035 AZ00180064 AZ00181627 There were no deficiencies cited.
Apr 30, 2025ComplaintCleanReport
A complaint survey was conducted on April 30, 2025 for the investigation of intake # SF00127692, SF00128025. There were no deficiencies cited.
Apr 18, 2025ComplaintCleanReport
A complaint survey was conducted on April 18, 2025 for the investigation of intake # 00124573, 00124802. There were no deficiencies cited.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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