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Public Google reviewers rate this highly and often mention clean and beautiful facility. Schedule a visit to confirm the fit.
based on 31 Google reviews
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Public Google reviewers rate Rock Creek Alzheimer's Special Care Center highly. Reviewers highlight: clean and beautiful facility, compassionate and attentive nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Rock Creek is highly regarded by many families for its beautiful, clean environment and a staff that is often described as loving, professional, and attentive to residents' emotional needs. However, there are serious, recurring allegations regarding resident safety, including instances of physical injury, neglect, and lack of assistance with mobility. Families should weigh the frequent praise for the facility's atmosphere against the gravity of the reported incidents involving falls and medical oversight.
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Key Review Excerpts
“All of the employees show love and support and it is truly amazing. The facilities previous to Rock Creek left my father in the room all the time. Rock Creek brings him out for meals.”
“The staff at Rock Creek was there to offer their support during a very difficult time for us. They are caring professionals who take great pride in what they do.”
“As an owner of a placement agency and working with families in need of care for their loved ones, Rock Creek consistently goes above and beyond in meeting the social, emotional and physical care needs of their residents and families.”
Source: AZ State Licensing Agency
An on-site investigation of complaints 00154970 and 00155809 was conducted on January 12, 2026, and no deficiencies were found.
An on-site investigation of complaint 00153151 was conducted on December 15, 2025, and no deficiencies were found.
An on-site investigation of complaint 00149065 was conducted on October 29, 2025, and the following deficiency was cited:
Based on record review, documentation review, and interview, the manager failed to ensure when a resident had an incident resulting in the resident needing medical services, a caregiver documented the date and time of the incident; a description of the incident; the names of individuals who observed the incident; the action taken by the caregiver; the individuals notified by the caregiver; and any action taken to prevent the incident from occurring in the future, for one of one resident. The deficient practice posed a health and safety risk. Findings include: 1. A review of R1’s medical record revealed the following: An incident report for October 26, 2025, documented an unwitnessed fall that required emergency medical services. However, there was no documentation available to review of any action taken to prevent the incident from occurring in the future. 2. In an interview, E2 reported to still be working on the prevention statement. E1 and E2 acknowledged there was no documentation available to review to include the action taken to prevent the incident in the future.
An on-site investigation of complaint 00145225 was conducted on September 30, 2025, and no deficiencies were cited.
An on-site investigation for complaints 00144385 and 00144539 was conducted on September 10, 2025 and no deficiencies were found.
No deficiencies were found during the on-site investigation of complaints 00141513 and 00141504 conducted on August 21, 2025.
No deficiencies were found during the on-site investigation of complaint 00135569, conducted on July 7, 2025.
No deficiencies were found during the on-site compliance inspection and investigation of complaints 00133141 and 00133155 conducted on June 11, 2025
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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