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Strong Medicare quality ratings; public reviewers often praise resort-style amenities and facilities. Still worth an in-person visit.
based on 34 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 3 findings in latest survey
Sun Health Grandview Care Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: resort-style amenities and facilities and spacious, well-maintained living units. Review the component ratings and current source records before deciding.
Grandview Terrace is highly regarded by independent living residents for its resort-like amenities, spacious accommodations, and active social calendar. However, families of residents in skilled nursing or rehab have reported significant concerns regarding administrative responsiveness, inconsistent nursing care, and high costs that do not always align with the level of service provided.
Quality Themes
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Concerns
Rating Trends
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Distribution · 36 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Some of the nurses were nice but the night nurse was mean and borderline abusive. Some of the CNAs were good but others were horrible.”
“Apparently, what her more than $300,000 (in the first year alone) bought was the experience of being nickel and dimed by Grandview and not having her contract fulfilled without numerous interactions and reminders.”
“The food is excellent and the three restaurants all provide good seating and the employees who serve you are courteous and very efficient.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has moderate deficiency concerns, including four complaint-triggered violations where families reported issues to authorities. The most recurring problems involve general care quality, care planning and assessments, and food safety, with repeated food safety violations in 2023 and 2024. All deficiencies show correction dates, suggesting the facility addresses identified problems, though the pattern of family complaints about care quality warrants attention during your visit.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sun Health Grandview Care Center
nonprofit
Owners
Sun Health Services
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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