Public Google reviewers rate this highly and often mention warm and welcoming staff members. Schedule a visit to confirm the fit.
based on 38 Google reviews
Email Summit Place of Mooresville to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Summit Place of Mooresville highly. Reviewers highlight: warm and welcoming staff members, engaging and vibrant activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its warm, welcoming staff and engaging activity programs that help residents feel at home. However, there are serious, recurring allegations regarding neglectful care, specifically concerning nighttime supervision and hygiene maintenance. While recent management changes have been noted as an improvement by some, others report significant issues with cleanliness and responsiveness to call buttons.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The delivery of activities has improved too. The director and employees are all approachable with any concerns or suggestions.”
“6 weeks after moving him in, we are fortunately moving him out. During the 6 weeks he was there, the care he received was negligent, at best. Particularly at night.”
“My father was in Summit from June 2022-Jan 2023 when we finally pulled him out because the care and cleanliness was so awful.”
Source: NC Division of Health Service Regulation
The facility failed to ensure proper referral and follow-up for a resident's healthcare needs regarding medication administration. Specifically, staff failed to notify the Primary Care Provider about medications that could not be crushed as required by facility policy. This resulted in the administration of whole capsules to a resident who experienced difficulty swallowing and facial grimacing.
The facility failed to ensure referral and follow-up to meet the routine healthcare needs for a resident by not notifying the Primary Care Provider about medications that could not be crushed. Specifically, Anastrozole was administered whole despite manufacturer instructions stating it should not be crushed, without obtaining an alternative medication order.
The facility failed to administer medications as ordered to two residents, specifically regarding medications for hypothyroidism, wheezing, and dementia. For one resident, levothyroxine was not administered for multiple periods across November 2023, December 2023, and January 2024 due to unaddressed pharmacy delays. Staff failed to follow reordering protocols and did not notify the physician of the missed doses.
The facility failed to administer medications as ordered to 2 of 5 sampled residents. Specifically, Resident #5 missed multiple doses of levothyroxine between November 2023 and January 2024 due to the facility awaiting medication from the pharmacy.
The facility failed to ensure appropriate referral and follow-up for a resident's health needs. Specifically, staff failed to notify the Primary Care Provider when a resident refused to wear prescribed compression stockings for edema. This lack of communication prevented the provider from addressing the resident's refusal and managing his medical condition effectively.
The facility failed to notify the Primary Care Provider regarding a resident's refusal of compression stockings. This lack of communication prevented the physician from addressing potential risks, such as worsening peripheral edema or the need for adjusted diuretics.
The facility failed to administer medications as ordered for two sampled residents. Specifically, the facility failed to provide a vitamin supplement and stomach acid medication for resident #6, and a blood pressure medication for resident #7.
The facility failed to implement physician-ordered treatments for a resident, specifically regarding a wound dressing change for the left lateral foot. Although orders required dressing changes every other day, a resident was found with a dressing dated 06/30/18 during a July survey. Staff also failed to provide prescribed lotion to the resident's legs and feet twice daily.
The facility failed to implement physician-ordered treatments for a resident, specifically regarding a wound dressing change and skin care. An inspection revealed a resident had an outdated dressing dated June 30, 2018, and skin that was pale, dry, and flaky, despite orders for regular dressing changes and lotion application.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Cadence Mooresville
1.6 miAssisted Living · Mooresville, NC
Terrabella Lake Norman
1.9 miAssisted Living · Mooresville, NC
The Citadel Mooresville
2.1 miNursing Home · Mooresville, NC
Accordius Health at Mooresville
2.5 miNursing Home · Mooresville, NC
Joyful Senior Living-2
3.1 miAdult Family Home · Mooresville, NC
Sevya Homes
3.4 miAdult Family Home · Mooresville, NC