Public Google reviewers rate this highly and often mention compassionate and professional leadership. Schedule a visit to confirm the fit.
based on 69 Google reviews
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Public Google reviewers rate Cadence Mooresville highly. Reviewers highlight: compassionate and professional leadership, engaging resident activities and entertainment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Cadence Mooresville is highly regarded by families for its compassionate leadership and a welcoming, home-like atmosphere. Reviewers frequently praise the attentive care provided by the management team and the engaging activities available for residents. However, a recent serious allegation regarding staff conduct and unprofessional behavior warrants careful investigation by prospective families.
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Key Review Excerpts
“The most important thing to me is that the ED, Amy, keeps a tight watch on operations to ensure things are running smoothly day-to-day. This is why the staff of CNAs and Medtechs are well-trained, friendly and diligent (NOT on their phones).”
“My mother is in a safe and busy scheduled environment to keep her senior days as active as possible. Cadence has given her a new found excitement for what is to come each day and the smiles on her face are truly priceless.”
“My father in law has lived here for just over a year. He is very well taken care of. He isn't very social but there is lots of activities and things going on to take part in, they are always improving the property, and it's always clean when we go.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that a resident's care plan was signed and dated by their physician within 15 days of the assessment. Specifically, one resident's care plan dated 05/28/24 lacked the required Primary Care Provider signature. There was no established process in place to ensure care plans were returned signed by the physician.
The facility failed to ensure that the preparation and administration of medications and treatments by staff were in accordance with orders by a licensed prescribing practitioner.
The facility failed to administer medications as ordered for one of five sampled residents. For Resident #2, an order for quetiapine to treat anxiety was documented as discontinued in the eMAR from 06/13/24 through 06/30/24 without a corresponding physician's order to stop the medication.
The facility failed to ensure that one of three sampled residents had a completed care plan signed by the Primary Care Provider within 15 days of the assessment. Specifically, Resident #5's care plan dated 05/28/24 lacked the required physician signature.
The facility failed to ensure therapeutic diets, including thickened liquids, were served as ordered by the resident's physician. Specifically, for two residents with orders for nectar-thickened liquids, the facility failed to provide appropriate consistency, evidenced by a resident being served melted ice cream that had lost its intended consistency.
The facility failed to ensure that therapeutic diets were served as ordered by the resident's physician. Specifically, for two sampled residents, the facility failed to provide the required nectar-thickened liquid diet as prescribed.
The facility failed to assure physician notification for 2 of 5 sampled residents with blood pressure measurements outside of ordered parameters. Specifically, for Resident #1, multiple blood pressure readings in December 2018 and January 2019 were outside the physician-ordered limits without evidence of required notification to the Primary Care Provider.
The facility failed to implement physician-ordered infection control measures for a resident with Clostridium difficile (C. diff.). Specifically, the facility did not follow necessary contact precautions and hand hygiene protocols required to prevent the transmission of the infectious agent.
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