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Public Google reviewers rate this highly and often mention beautiful, clean, and well-maintained facility. Schedule a visit to confirm the fit.
based on 47 Google reviews
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Public Google reviewers rate Storypoint West Bloomfield highly. Reviewers highlight: beautiful, clean, and well-maintained facility, engaging and consistent activity schedule. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
StoryPoint West Bloomfield (formerly Provision Living) is generally highly regarded for its beautiful, well-maintained facility and a staff that many families describe as compassionate and attentive. While long-term residents and their families praise the vibrant activity schedule and responsive management, recent reviews indicate a shift in atmosphere and service quality following the transition to new ownership.
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Distribution · 50 analyzed
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Key Review Excerpts
“The activity schedule is non stop. The lobby large screen runs a continous loop of events schedule”
“The staff is kind, compassionate, responsive, flexible and professional. The facility itself is beautiful and meticulously maintained.”
“It seems now that it’s all about making money and not about individualized care. My dad’s condition has not changed at all and suddenly under the new ownership he needs to be moved to memory care at a whopping price increase of $3000”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident safety, including improper medication administration, failure to protect residents during transfers, and inadequate response to call lights. Families should be aware of documented instances of medication errors and lapses in supervision.
A pill was found on the floor in the 200-hallway.
Medication administration errors: Resident A's inhaler dose count was documented inconsistently, with missing doses and non-consecutive entries; medication administration records (MARs) for Residents B and D contained blank entries.
Notification about a billing increase was not received.
Residents were given medication late and it was not charted correctly.
Failure to provide protection: Resident A was not protected from physical harm during a transfer attempt.
Failure to protect resident from physical harm: Staff failed to protect Resident A from injury during a transfer, resulting in a head injury.
Staff did not always answer Resident A's call light, leaving him on the toilet for 45 minutes.
Resident B's medications were not administered as prescribed by the licensed healthcare provider.
There was no shift supervisor on duty.
Pvl at West Bloomfield, LLC
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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