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Assisted Living · West Bloomfield, MI
5475 West Maple, West Bloomfield, MI 48322
Map location from our source data
About this listing
Catalog updated Jul 5, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 113 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Storypoint West Bloomfield highly. Reviewers highlight: beautiful, clean, and well-maintained facility, engaging and consistent activity schedule. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
StoryPoint West Bloomfield (formerly Provision Living) is generally highly regarded for its beautiful, well-maintained facility and a staff that many families describe as compassionate and attentive. While long-term residents and their families praise the vibrant activity schedule and responsive management, recent reviews indicate a shift in atmosphere and service quality following the transition to new ownership.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Most reviews praise the staff as compassionate and professional, though one recent report notes concerns about medication administration.
Families appreciate the regular care conferences and open lines of communication maintained by management.
Reviewers consistently describe the facility as beautiful, clean, and meticulously maintained.
Multiple reviewers specifically mention the food is enjoyable and the chef accommodates personal preferences.
The activity schedule is frequently praised as non-stop, inclusive, and well-organized.
A recent critical review cited medication errors and lack of proper records, indicating a significant breakdown in this area.
Families generally report positive experiences, though one recent review noted a significant, unexpected cost increase for a move to memory care.
Recent feedback highlights concerns over significant price increases and perceived changes in value under new ownership.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The activity schedule is non stop. The lobby large screen runs a continous loop of events schedule”
“The staff is kind, compassionate, responsive, flexible and professional. The facility itself is beautiful and meticulously maintained.”
“It seems now that it’s all about making money and not about individualized care. My dad’s condition has not changed at all and suddenly under the new ownership he needs to be moved to memory care at a whopping price increase of $3000”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident safety, including improper medication administration, failure to protect residents during transfers, and inadequate response to call lights. Families should be aware of documented instances of medication errors and lapses in supervision.
A pill was found on the floor in the 200-hallway.
Medication administration errors: Resident A's inhaler dose count was documented inconsistently, with missing doses and non-consecutive entries; medication administration records (MARs) for Residents B and D contained blank entries.
Notification about a billing increase was not received.
Residents were given medication late and it was not charted correctly.
Failure to provide protection: Resident A was not protected from physical harm during a transfer attempt.
Failure to protect resident from physical harm: Staff failed to protect Resident A from injury during a transfer, resulting in a head injury.
Staff did not always answer Resident A's call light, leaving him on the toilet for 45 minutes.
Resident B's medications were not administered as prescribed by the licensed healthcare provider.
There was no shift supervisor on duty.
Pvl at West Bloomfield, LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit storypoint.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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