Loading EveryPlace content…
Public Google reviewers rate this highly and often mention beautiful, modern, and clean facility. Schedule a visit to confirm the fit.
based on 80 Google reviews
Email Storypoint Farmington Hills to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Storypoint Farmington Hills highly. Reviewers highlight: beautiful, modern, and clean facility, professional and welcoming leadership team. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
StoryPoint Farmington Hills is a visually stunning facility that receives high praise for its modern amenities, cleanliness, and the professionalism of its leadership team, particularly under recent management. However, families report significant inconsistencies in care quality, with multiple accounts of medication management errors, slow response times, and concerns regarding staff training and turnover. While many visitors are impressed by the initial tour and atmosphere, long-term experiences vary significantly depending on the level of care required.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The place looks beautiful but care is very poor. Unbelievable turnover from medical staff to senior management. Unable to provide basic care and safety to their residents.”
“Management asked me to fill out a review after my Dad has been there only a few weeks....before I realized how terrible this place is. The staff are not trained, seemed to have no medical, social work, or specialized training.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections identified several administrative and safety concerns, including failure to properly post resident rights, unnotified changes in administration, and incomplete resident service plans. While some issues like improper storage of cleaning supplies were corrected immediately, the facility has had repeat violations regarding resident care documentation and safety.
No deficiencies are reported in this inspection record.
Service plans for residents (Resident E, F, and G) lacked necessary information regarding outside hospice providers or contained contradictory information. This was noted as a repeat violation.
A resident's admission contract was signed under the previous licensee and was not updated following the change in ownership.
Hazardous materials (Clorox wipes and nail polish remover) were observed on and above the sink in the memory care area. This was noted as a repeat violation.
The Department was not notified in writing of the change in appointment of the administrator (Sandra Salvati).
Resident Rights were not publicly posted in accordance with the requirements of the Public Health Code.
No deficiencies are reported in this inspection record.
30637 W 14 Mile Rd Opco LLC
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit storypoint.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Clc Mary Wagner House
< 1 miAssisted Living · Farmington Hills, MI
Fairmont Senior Living of Farmington Hills
< 1 miAssisted Living · Farmington Hills, MI
Storypoint West Bloomfield
< 1 miAssisted Living · West Bloomfield, MI
The Haworth Center
1.2 miAssisted Living · Farmington Hills, MI
American House West Bloomfield
1.3 miAssisted Living · West Bloomfield, MI
Medilodge of West Bloomfield
1.6 miNursing Home · West Bloomfield, MI