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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 25 Google reviews
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Public Google reviewers rate Storypoint Brighton highly. Reviewers highlight: compassionate and attentive care staff, welcoming and seamless move-in process. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
StoryPoint Brighton (formerly Randall Residence) is highly regarded by families for its compassionate, attentive staff and welcoming atmosphere that helps residents feel at home. While many praise the facility's amenities and the ease of the transition process, some families have expressed significant frustration regarding rising costs and difficulties reaching staff via phone.
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Distribution · 25 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“We were uncertain if assisted living or memory care was best for our mom, and they gave us things to consider. They were so welcoming and attentive during move in. It felt like each team member made a point to get to know Mom and gave us updates, too.”
“Rene does a fabulous job keeping everyone busy with daily activities and encourages everyone to join in. Denise always has a smile and makes you feel welcomed.”
“Recently, helping us transition our Dad to the memory care unit after the passing of our dear Mom (who they seemed to grieve with us).”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has historically addressed physical plant issues, such as improving room accessibility and repairing a vent hole in the salon. Recent reports indicate the facility is in substantial compliance and has successfully expanded its capacity and memory care services.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Vent hole in wall of hair salon next to manicure desk (Referral to Office of Fire Safety).
Only three units were constructed to barrier-free accessible requirements, limiting initial licensed capacity.
10801 E Grand River Ave Opco LLC
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Google Maps
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Google Reviews
25 reviews from families & visitors
Official Website
Visit randallresidence.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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