Constable House Inn
Families consistently rate this highly — reviewers highlight warm and welcoming atmosphere. Schedule a visit to confirm the fit.
based on 300 Google reviews
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What this means for your family
This facility offers a lovely, resort-like environment with highly praised therapy and social programs. However, families should closely monitor staffing levels and hygiene care, as multiple recent reviews indicate that understaffing in the rehab unit has led to dangerously long response times.
Google Reviews
Google Reviews
300 reviews on Google“Families often praise the facility for its warm, resort-like atmosphere and the kindness of specific nursing and therapy staff. However, there are significant, recurring reports of understaffing in the rehab unit leading to long response times and lapses in basic hygiene care.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming atmosphere
- Kind and professional therapy team
- Clean and spacious resident rooms
- Engaging social activities
Concerns
- Understaffing leading to long response times (mentioned by 3 reviewers)
- Inconsistent quality of food (temperature/taste) (mentioned by 2 reviewers)
- Neglect in basic hygiene/patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much care you put into responding to everyone's feedback online; how does that culture of communication translate to how you interact with families daily?
- 2The rooms here look lovely and spacious, but could you tell us more about how the housekeeping schedule works to ensure the living areas stay consistently clean?
- 3Since the community is so intimate with 16 residents, how do you ensure that staff are always available to assist with call bells or immediate needs during busy times?
- 4We'd love to hear more about the social calendar—what are some of the most popular activities that keep the residents engaged and connected?
- 5How do you manage meal service to ensure that food arrives at the right temperature and meets the different nutritional needs of the residents?
- 6With the therapy team being such a highlight here, how closely do the therapists work with the daily care staff to support a resident's physical goals?
Personalized based on this facility's data
Key Review Excerpts
“Staff Cheerful and helpful. Activities offered for residents daily. The environment is warm and comfortable. Mom likes the food.”
“Call lights stay on for more than 30 minutes, sometimes longer. My mom sat in her you poop on many occasions. One time it was for 4 hours.”
“The rooms are spacious, clean and the care staff seemed kind, caring, attentive, informative, and professional.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from April 2024 identified a single safety concern regarding hot water temperatures exceeding the 120-degree limit. An older 2005 report noted environmental deficiencies that were documented as corrected by the licensee.
Ownership & Operations
Who Operates This Facility
Symphony of Brighton Health Care Center LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
300 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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