Stoney Point Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 41 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (20 vs median 13.0)
- High RN turnover (60%)
Below average in CA · Below recommended RN staffing · Low staff turnover (stable workforce)
What this means for your family
This facility is a strong candidate for rehabilitation and memory care due to its highly praised therapy team and compassionate nursing staff. However, families must remain vigilant and perform frequent unannounced visits, as there is a documented history of serious safety issues, including medication errors and inadequate management of aggressive residents.
Google Reviews
Google Reviews
41 reviews on Google“Families often praise the facility for its compassionate nursing staff and high-quality physical and occupational therapy, particularly for patients recovering from surgery or managing Alzheimer's. However, there are significant, recurring reports of serious safety concerns, including patient physical abuse, medication errors, and inadequate supervision of aggressive residents. While recent reviews suggest an improvement in management and culture, historical patterns of neglect and poor communication remain a critical point of concern.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High-quality physical and occupational therapy
- Effective care for Alzheimer's and dementia patients
- Clean and well-maintained facility
Concerns
- Patient safety and physical abuse by staff (mentioned by 2 reviewers)
- Inadequate management of aggressive or mentally ill residents (mentioned by 3 reviewers)
- Medication errors and nursing irregularities (mentioned by 2 reviewers)
- Poor communication from administration/social workers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
The administrator provides personalized responses that address reviewers by name and express empathy for their specific situations. The pattern focuses on moving the conversation offline by providing direct contact information to resolve grievances.
Questions for Your Tour
- 1I've heard wonderful things about your physical and occupational therapy programs; could you tell me more about how those are integrated into a resident's daily routine?
- 2With the focus on dementia care mentioned in some feedback, how does the staff specifically manage the needs of residents who may become more agitated or aggressive?
- 3How does the nursing team ensure accuracy in medication administration and manage any changes in a resident's prescriptions?
- 4What is the process for communicating important medical updates or changes in condition from the nursing staff to the family members?
- 5Could you describe the dining experience here, specifically regarding how mealtime is organized and how you ensure nutritional needs are met?
- 6What protocols are in place to ensure resident safety and prevent falls or incidents during the night shift?
Personalized based on this facility's data
Key Review Excerpts
“Of the 5+ skilled nursing facilities he had been admitted to, Stoney Point was the ONLY facility he did not get bed sores in.”
“The facility has made an improvement over the years. I’ve had my loved one at Stoney Point for over 7 years and the culture has definitely changed for the better thanks to the new management.”
“My mother was attacked by a CNA on 2 occasions and then with a different person, in fact several people told me to investigate that place.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaint reports triggering 10 deficiencies, including serious concerns about resident protection from abuse and neglect in 2024. The facility shows recurring problems with care planning, resident rights, and building safety systems across multiple surveys. While all cited issues have correction dates, the pattern of repeated deficiencies in core care areas and complaint-driven investigations suggests ongoing operational challenges families should investigate thoroughly.
Jan 22, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Sep 5, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 3, 2025Routine26
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
May 9, 2025Complaint1
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Feb 27, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Oct 18, 2024Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Federal Penalties
Payment Denial
Jul 19, 2024
3-day denial
Ownership & Operations
Who Operates This Facility
Stoney Point Healthcare Center
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 127 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit stoneypointhealthcare.com
Medicare data downloads
Original nursing home datasets
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