Chatsworth Park Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 65 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Low staff turnover (stable workforce) · Below chain average · $46,280 in fines
What this means for your family
This facility is an excellent choice for patients focused on intensive physical rehabilitation, as their therapy department is frequently cited as top-tier. However, families should be vigilant regarding medication schedules and nursing responsiveness, as multiple reports indicate that staffing shortages can lead to delays in essential care.
Google Reviews
Google Reviews
65 reviews on Google“Families considering Chatsworth Park Health Care Center will find a facility highly praised for its exceptional rehabilitation and physical therapy teams, with many residents regaining mobility. While many reviewers highlight a compassionate and caring nursing staff, there are serious, recurring allegations regarding medical neglect, delayed medication, and inadequate response to emergencies. Prospective families should weigh the high-quality therapy services against documented concerns regarding staffing shortages and patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Compassionate and attentive nursing staff
- Engaging daily activities and social events
- Clean and well-maintained environment
Concerns
- Delays in medication administration and medical assessments (mentioned by 3 reviewers)
- Inadequate response to patient needs/emergencies (mentioned by 3 reviewers)
- Food quality and nutritional appeal (mentioned by 3 reviewers)
- Staffing shortages affecting care delivery (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses that frequently mention specific staff members, events, or patient details mentioned in the reviews. They demonstrate high emotional intelligence, particularly when addressing bereavement or medical emergencies.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those are integrated into a resident's daily routine?
- 2How does the nursing team ensure that medications and medical assessments are administered consistently and on schedule?
- 3In the event of a medical emergency or an urgent change in a resident's condition, what is the specific protocol for getting a rapid response from the staff?
- 4What are some of the favorite social events or daily activities that keep the residents engaged and connected with one another?
- 5Could you describe the dining experience, specifically how the facility ensures meals are both nutritious and appealing to different tastes?
- 6We noticed the facility is very well-maintained; how does the team ensure that communication between the nursing staff and family members stays frequent and clear?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist Vanessa & Annabelle are excellent- thanks to their dedication. My Auntie Eva has become stronger and can can now do her daily activities on her very own.”
“My mom stayed at Chatsworth Park for six months until she sadly passed away last week. Though ultimately a sad ending, I have nothing but positive things to say about our experience.”
“I was not accessed by a doctor for 3 days. So sadly I laid there. My medication trickled in but not until the following Monday did I receive all the medication I required.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing issues requiring serious consideration, with families filing numerous complaints that triggered federal investigations. The most persistent problems involve medication management, resident care quality, and infection control, with the same deficiencies repeatedly appearing across multiple years despite corrections. Recent serious concerns include unreported abuse/neglect incidents and continued medication errors, suggesting systemic care problems that persist despite facility claims of correction.
Mar 31, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 24, 2026Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 1, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 24, 2025Routine20
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jan 16, 2025Complaint5
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 10, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Apr 19, 2024
$46,280
Payment Denial
Apr 19, 2024
51-day denial
Ownership & Operations
Who Operates This Facility
Chatsworth Park Health Care Center
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 260 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit chatsworthparkhealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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