Stonehenge of Orem
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 80 Google reviews
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What this means for your family
Stonehenge of Orem is highly regarded for its physical therapy and rehabilitation outcomes, making it a strong candidate for post-surgical recovery. However, families should be proactive in monitoring medication administration and should clearly communicate any complex medical needs to the nursing staff upon admission, as some reviewers noted gaps in monitoring for high-acuity patients.
Google Reviews
Google Reviews
80 reviews on Google“Stonehenge of Orem is widely praised for its high-quality physical and occupational therapy programs, with many patients reporting successful recoveries after surgeries or strokes. While the majority of families highlight the kindness and professionalism of the nursing and CNA staff, there are recurring reports of inconsistent medication management and occasional lapses in responsiveness during off-hours or weekends. Families should be aware that while the facility is often described as clean and well-managed, some experiences indicate that the level of medical oversight may not be sufficient for patients with complex or high-acuity needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, compassionate, and attentive nursing/CNA staff
- Clean and well-maintained facility environment
- Strong focus on patient recovery and rehabilitation
Concerns
- Inconsistent medication management and timing (mentioned by 4 reviewers)
- Slow response times to call buttons or patient needs (mentioned by 3 reviewers)
- Communication gaps between medical staff and nursing teams (mentioned by 2 reviewers)
- Language barriers with some staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on rehabilitation, how do the physical and occupational therapy teams coordinate with the nursing staff to ensure a consistent recovery plan?
- 2Could you walk us through the current process for medication administration to ensure that timing remains consistent and accurate for residents?
- 3With a smaller resident capacity of 34, what is your internal protocol for ensuring that call buttons are answered promptly, especially during shift changes?
- 4How do you facilitate communication between the medical providers and the nursing team to ensure families stay fully informed about any changes in care?
- 5What steps are you taking to ensure that all staff members can effectively communicate with residents and their families to provide the best possible support?
- 6What kind of daily activities or social programs do you offer to help residents feel connected and engaged within this smaller community setting?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department is phenomenal. The therapists were respectful and positive as well as just down right fun. It was great to see her laugh through the pain during her twice daily therapy sessions!”
“The nurse taking care of her, forgot to take out the blue hub for her pump. So the needle didn't go inside of her and she did not get any insulin for 2-3 hours.”
“The staff, physical therapists, Doctor, nurses, activity person, and CNA s were all great and did their responsibilities well. Everyone treated my husband kindly, and helped him with what he needed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stonehenge of Orem has 9 federal deficiencies across three surveys, primarily involving fire safety systems and emergency preparedness, with one pharmacy service issue. Fire safety concerns appear persistently, with wall fire resistance cited in both 2024 and 2022 surveys. All deficiencies have been corrected by the facility, and none were triggered by family complaints, suggesting proactive regulatory oversight rather than care quality problems.
Mar 5, 2026Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 14, 2024Routine10
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 6, 2022Routine2
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jan 22, 2020Routine3
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Stonehenge of Orem
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 4.7/5 · Rank 2 of 7 (Best)
Ownership & Management
Owners
Milestone Healthcare LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit stonehengeutah.com
Medicare data downloads
Original nursing home datasets
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