See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Stonebridge Lake Ozark

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

872 College Boulevard, Osage Beach, MO 6506566 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 24 Google reviews

5
4
3
2
1
Stonebridge Lake Ozark Nursing Home in Osage Beach, MO — Street View
Street View

Watch Stonebridge Lake Ozark

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility receives high marks for its physical environment and rehabilitation services, but the recurring, severe allegations of neglect and poor communication are significant red flags. When touring, ask specifically about the facility's current staffing ratios and their protocol for family communication regarding medical changes to ensure your loved one's safety.

Google Reviews

Google Reviews

24 reviews on Google
StoneBridge Lake Ozark receives highly polarized feedback, with many families praising the facility for its clean environment, friendly staff, and effective rehabilitation services. However, there are serious, recurring allegations of neglect, poor communication, and unprofessional behavior by nursing staff that prospective families must investigate thoroughly. The facility appears to have undergone management changes, which may account for the stark contrast between glowing testimonials and reports of critical safety failures.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean9.0Activities8.0Meds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Attentive and compassionate nursing staff
  • Effective physical therapy and rehabilitation
  • Welcoming and professional management

Concerns

  • Neglect and poor quality of care (mentioned by 2 reviewers)
  • Inadequate communication with families (mentioned by 2 reviewers)
  • Understaffing and unprofessional staff behavior (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(4)'21(3)'23(1)'25(7)'26(1)

Distribution · 27 analyzed

5
17
4
2
3
0
2
0
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
  • 2Could you walk me through your process for keeping families updated on changes in a resident's condition or care plan, especially regarding medication management?
  • 3I noticed the facility is well-maintained; what kind of daily activities or social opportunities are available to keep residents engaged and active?
  • 4How do you handle communication with families when a medical concern or an emergency arises to ensure we are always kept in the loop?
  • 5Given the importance of medication safety, what protocols do you have in place to ensure accuracy and timely administration for your residents?
  • 6How does your management team support staff to ensure that the compassionate care mentioned by many families remains consistent across all shifts?

Personalized based on this facility's data


Key Review Excerpts

My husband said every employee was friendly and responsive. His call bell was answered promptly and politely! His care team was great!

Long-term resident's family · 2019★★★★★

Everything is immaculately clean, never a odor and mom thinks the food is very delicious. I just wanna say thank you from the bottom of my heart for taking care of mom and knowing that she is safe and in good hands.

Long-term resident's family · 2021★★★★★

Horrible. They neglected my loved one, nearly leading to her death. Communication is non-existent and some members of the nursing staff are openly hostile.

Long-term resident's family · 2024☆☆☆☆
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
90%
Registered nurses for medical care
Total Nursing
3.45hrs
84%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
15.5%
MO
23.6%
Miller
20.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
15.3%
MO
18.9%
Miller
16.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
19.4%
MO
17.9%
Miller
13.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
93.4%
MO
84.4%
Miller
89.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility89.8%
Worse than Avg
Here
89.8%
US
95.5%
MO
90.9%
Miller
96.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.7%
Better than Avg
Here
18.7%
US
19.5%
MO
25.4%
Miller
23.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.5%
Better than Avg
Here
92.5%
US
81.8%
MO
65.9%
Miller
76.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility75.9%
Mixed vs Avgs
Here
75.9%
US
79.8%
MO
63.5%
Miller
91.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
MO
2.2%
Miller
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (12.0)
3 complaint-triggered

Stonebridge Lake Ozark has concerning issues with families filing complaint reports about resident protection and care planning, with recurring problems in care planning appearing across multiple surveys from 2022-2025. The facility shows persistent deficiencies in three main areas: care planning and assessment, building safety systems, and emergency preparedness. While all violations have correction dates, the pattern of repeated care planning deficiencies and recent complaint-triggered findings about resident protection suggest ongoing quality concerns families should investigate thoroughly.

Nov 21, 2025Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 27, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Aug 2, 2024Routine
6
0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 14, 2023Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

May 5, 2022Routine
10
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0838Minimal · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Stonebridge Lake Ozark

Organization Type

for profit

Chain Affiliation

Chain Name

Stonebridge Senior Living

Chain Size

12 facilities nationwide

Chain avg rating: 2.7/5 · Rank 2 of 12

Ownership & Management

Owners

Lierman, Mark

Owner

100%

Key personnel

Lierman, MarkOfficer / DirectorMiller, BethOfficer / DirectorBridge Rehabilitation INCManagerBusey CorporationManagerEldercare Management Services INCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call