Sterling Inn
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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What this means for your family
Sterling Inn is an exceptional choice for families seeking a warm, community-oriented environment where staff members treat residents like family. The facility's high standards for cleanliness and dining are significant assets, making it a comfortable home for seniors.
Google Reviews
Google Reviews
55 reviews on Google“Sterling Inn is highly regarded by families for its compassionate, family-like staff and its clean, beautiful environment. Reviewers consistently praise the high quality of food and the professional, welcoming nature of the administration, particularly noting the attentiveness of the nursing team.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facilities
- High-quality, delicious dining options
- Welcoming and professional administration
- Engaging resident activities and amenities
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses that frequently reference specific staff members (like Misty and Kelly) and specific details mentioned in the reviews. The tone is consistently empathetic, professional, and celebratory of the community's mission.
Questions for Your Tour
- 1We noticed how much the administration engages with the community online; how would you describe the communication style between the leadership team and the families here?
- 2The dining options look wonderful in the photos; could you tell us more about how the menus are planned and if there are options for specific dietary needs?
- 3With such a large community of 185 residents, how do you ensure that the nursing staff maintains that high level of individual, attentive care for everyone?
- 4What does a typical week of social activities and amenities look like for the residents here?
- 5How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 6The facility looks incredibly well-maintained; what is the daily routine for keeping the common areas and resident rooms so clean and comfortable?
Personalized based on this facility's data
Key Review Excerpts
“Nurses and staff treat us just like family. I would 100% recommend to any family who needs some assistance. My mom is suffering some hallucinations and confusion and she has never been treated with any disrespect.”
“My dad was diagnosed with brain cancer and suffered a seizure during treatment. To allow my mom and dad to stay together during his recovery from the seizure Sterling Inn accepted them and provided excellent care.”
“My mother has been a resident at the Sterling Inn for over seven years. She has loved the staff even giving some nicknames. I can’t express fully the gratitude I have for the round-the-clock care & kindness she has received.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 11, 2025InspectionClean
The facility underwent a required comprehensive annual inspection. The inspection noted several areas of compliance, such as physical plant safety and food service standards. However, three deficiencies were cited, including missing TB test results in resident files and failures related to documentation and disaster preparedness.
Nov 15, 2024InspectionClean
The facility underwent a required comprehensive annual inspection. Overall, the facility was found to be clean, in good repair, and operating in safe conditions. However, one deficiency was cited regarding medication management, specifically the lack of physical PRN medication matching resident records.
Dec 19, 2023InspectionClean
The facility underwent a required comprehensive annual inspection. The inspector noted that the facility is clean, in good repair, and operating in safe conditions. No deficiencies were cited during this visit.
Jan 3, 2023InspectionClean
The facility underwent a required annual inspection with an emphasis on infection control. The inspector noted that the facility has implemented several measures, including required sign-in procedures, adequate PPE, and established plans for COVID-19 management. Overall, the report indicates that no deficiencies were noted during the inspection.
Dec 28, 2022ComplaintClean
This report details a complaint investigation conducted on December 22, 2022, regarding call system functionality and notification of resident injuries. The investigation found that the facility's call system was working properly, and the allegations were ultimately deemed unsubstantiated. Furthermore, the report explicitly states that no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Oct 13, 2021ComplaintClean
This report details a complaint investigation conducted on 10/06/2021, with the report finalized on 10/13/2021. The investigation found no discernible violations regarding COVID protocols or general facility operations. Consequently, the complaint allegation was deemed unfounded and dismissed.
Ownership & Operations
Who Operates This Facility
Koerick Sterling Inn G.p, Victorville, LLC,
BARBER, DONALD
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit koelschseniorcommunities.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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