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Assisted Living

Sterling Commons

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

17797 Lindero Road, Victorville, CA 9239270 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.8/5

based on 60 Google reviews

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Sterling Commons Assisted Living in Victorville, CA — Street View
Street View

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What this means for your family

Sterling Commons is an excellent choice for families seeking a high level of dignity and compassion for loved ones with dementia. The staff is the facility's greatest asset. However, if you are sensitive to changes in monthly costs, you should clarify the facility's policy on rent increases and communication during billing disputes during your tour.

Google Reviews

Google Reviews

60 reviews on Google
Sterling Commons is highly regarded by families for its compassionate, person-centered memory care and its warm, home-like atmosphere. Reviewers consistently praise the staff's ability to maintain the dignity of residents, though one reviewer raised a serious concern regarding a rent increase and subsequent communication issues.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities8.0MedsN/AMemory10.0Comms9.0Value5.0

Strengths

  • Compassionate and attentive nursing staff
  • Clean, well-maintained, and beautiful facility
  • Strong focus on resident dignity and emotional well-being
  • Effective communication with family members
  • Secure and safe environment with a home-like feel

Concerns

  • Dispute over rent increases and communication style

Rating Trends

Tap a year to see what changed

234'14(1)'16(2)'18(4)'20(2)'23(26)'25(1)'26(1)

Distribution · 63 analyzed

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18 reviews posted between May 15, 2023May 18, 2023 · 17 were 5-star

How They Respond to Reviews

97%response rate
Excellent

The owner provides highly personalized, empathetic, and warm responses that frequently reference specific staff members and family members mentioned in the reviews. The tone is deeply mission-driven, emphasizing dignity, honor, and the concept of 'family.'

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to feedback from the community; how does that culture of communication extend to how you update families on their loved ones?
  • 2The facility looks incredibly clean and well-maintained; what is your routine for ensuring the common areas always feel like a comfortable, home-like environment?
  • 3We noticed the nursing staff is highly regarded for being compassionate; how do you ensure that this level of attentive, personalized care is maintained as residents' needs change?
  • 4In the event of a medical emergency during the night, what specific protocols are in place to ensure a quick response from the care team?
  • 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
  • 6How do you approach discussions regarding any changes to residency agreements or monthly costs to ensure families feel informed and heard?

Personalized based on this facility's data


Key Review Excerpts

Alzheimers steals your dignity, Sterling Commons gives you back your dignity.

Memory care family member · 2025★★★★★

Nurses are exceptional at keeping mom’s family informed of her progress & conditions. She refers to caregivers as her honorary grandchildren.

Long-term resident's family · 2023★★★★★

The resident rooms are located off the common area which have a large kitchen (there's a seperate kitchen where residents meals are prepared), living room with lots of couches and recliners. It is very comforting to know that there are RN's available during the shifts.

Family member · 2023★★★★★
Source: 60 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

6total
1deficiencies
1 Type B— non-compliance
Dec 5, 2025Complaint
CleanReport

This report details an investigation into several allegations concerning resident care, including safeguarding property, supervision, emergency contact, temperature, and laundry. All allegations cited were found to be unsubstantiated based on interviews, observations, and record reviews.

Nov 18, 2025Routine

The facility underwent a required comprehensive annual inspection. The physical plant was generally observed to be clean and in good repair, with appropriate safety equipment present. However, one deficiency was cited regarding the lack of assembled emergency kits for shelter-in-place scenarios.

Type BN/A

The facility did not have emergency kits assembled in order to shelter in place during a disaster. This was noted during the review of emergency preparedness documentation.

Dec 6, 2024Other
CleanReport

The facility underwent a required comprehensive annual inspection. The inspector noted that the facility is clean, in good repair, and operating in safe conditions across physical plant, food service, and care/supervision areas. No deficiencies were cited during this visit.

Jan 10, 2024Other
CleanReport

The facility underwent a required comprehensive annual inspection. The inspector noted that the facility is clean, in good repair, and operating in safe conditions across physical plant, food service, and care/supervision areas. No deficiencies were cited during this visit.

Nov 9, 2023Follow-up
CleanReport

The facility underwent an unannounced visit for a Health & Safety check. The inspector noted that no imminent health or safety concerns were observed during the visit, and the needs of the residents appeared to be met. The facility was found to have sufficient staff present and adequate food supplies.

Jan 6, 2023Routine
CleanReport

The facility underwent an Annual Inspection with a focus on Infection Control. The inspector observed several positive measures, including adequate supplies in restrooms, proper signage, and established mitigation plans for COVID-19. Overall, the facility was found to be clean, orderly, and with no deficiencies noted during the inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Koerick Sterling Commons G.p, Victorville, LLC

Administrator

DEBORAH STAGGS

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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