Bethany Woods Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
Bethany Woods has a strong reputation for its physical therapy and admissions support, making it a viable option for short-term rehab. However, because multiple reviewers have raised concerns about medication timing and responsiveness, we strongly recommend that families monitor medication administration closely and establish clear communication protocols with the nursing supervisor upon admission.
Google Reviews
Google Reviews
28 reviews on Google“Bethany Woods Nursing and Rehabilitation Center receives highly polarized feedback, with recent reviews often praising the compassionate care and helpful admissions process, while older or critical reviews highlight severe concerns regarding understaffing and unprofessional conduct. Families frequently commend the physical therapy department and the friendliness of the staff, though some report significant delays in medication administration and inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective and professional admissions team
- High-quality physical therapy services
- Clean and well-maintained facility
Concerns
- Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
- Delays or errors in medication administration (mentioned by 2 reviewers)
- Unprofessional or dismissive staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how friendly the nursing staff is; how do you ensure that level of compassion is maintained during busy shifts?
- 2What specific steps is the facility taking to improve staffing levels and ensure residents get timely responses when they use their call lights?
- 3Can you walk us through your process for medication administration and how you double-check to prevent any errors or delays?
- 4In the event of a medical emergency during the night, what is the protocol for getting immediate care for a resident?
- 5We are interested in rehabilitation; could you tell us more about how the physical therapy team works with residents to meet their mobility goals?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with each other?
Personalized based on this facility's data
Key Review Excerpts
“The absolute wonderful care she received at Bethany Woods was amazing. She had a broken arm and a broken pelvis. The thoughtful staff went out of their way to ensure mom was eating well, getting all her meds, getting her up for therapy.”
“Every direct care staff member that I came in contact with, and observed, was excellent. Noteworthy, is that the entire operation has a culture of caring and compassion.”
“Medicine would be brought an hour after needing it, nurses acted annoyed at her needs showed no genuine care for her well-being.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethany Woods has faced recurring concerns from families who filed complaints about daily living assistance, medication management, and resident assessments across all three surveys. The facility shows consistent patterns of deficiencies in care planning, resident rights, and safety systems, with some issues like assessment accuracy and quality standards appearing repeatedly from 2022 through 2024. While all violations have correction plans, the persistence of core care issues across multiple years and the presence of complaint-triggered deficiencies suggest ongoing challenges with fundamental care delivery.
Apr 2, 2026Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 2, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Dec 19, 2024Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 19, 2024Routine3
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 1, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Sep 1, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Bethany Woods Nursing and Rehabilitation Center
for profit
Chain Affiliation
Principle Long Term Care
44 facilities nationwide
Chain avg rating: 3.1/5 · Rank 31 of 44
Ownership & Management
Owners
Hill, Raymond
Owner
Hill, Robert
Owner
Hill, Stephen
Owner
Boice, Gale
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit bethanywoodscare.com
Medicare data downloads
Original nursing home datasets
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