St. Paul's Plaza
Families consistently rate this highly — reviewers highlight extensive and engaging activity programs. Schedule a visit to confirm the fit.
based on 44 Google reviews

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What this means for your family
St. Paul's Plaza offers an impressive social environment and a very clean facility that is excellent for seniors seeking engagement. However, families should closely monitor response times for call lights and verify the specific licensing for the level of care your loved one requires to avoid unexpected price increases.
Google Reviews
Google Reviews
44 reviews on Google“St. Paul's Plaza is highly regarded for its beautiful, clean facilities and an exceptional array of social activities, including water aerobics and outings. While many families praise the caring staff and vibrant community atmosphere, some residents have experienced significant delays in response times for assistance and concerns regarding the transparency of pricing and licensing for independent living.”
Quality Themes
Tap a score for detailsStrengths
- Extensive and engaging activity programs
- Clean and well-maintained facility
- Friendly and attentive staff
- High-quality air ventilation and cleanliness
Concerns
- Delayed response times for resident assistance (mentioned by 2 reviewers)
- Discrepancies in independent vs. assisted living licensing and pricing (mentioned by 2 reviewers)
- Subpar food quality and forced meal packages
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
The owner uses a mix of templated responses for star-only ratings and highly personalized, warm, and empathetic replies for text-based reviews. They effectively acknowledge specific staff members and address service delays with professional accountability.
Questions for Your Tour
- 1We've heard wonderful things about the activity programs here; could you tell us more about what a typical week of engagement looks like for residents?
- 2The facility looks exceptionally clean and well-maintained; what specific protocols do you have in place for air ventilation and daily upkeep?
- 3How do you ensure that staff are able to respond quickly to residents' calls for assistance, especially during busier times of the day?
- 4Could you help us understand the different levels of care and how the pricing structure changes if a resident's needs transition from independent to assisted living?
- 5We'd love to hear more about the dining experience, specifically regarding the menu variety and whether there is flexibility in the meal plans?
- 6In the event of a medical emergency after hours, what is the specific process for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very nice. The only complaint I would have is when she asks for help sometimes it takes 90 minutes or more for people to respond and she cannot hold her bladder that long.”
“They have great exercise programs for seniors that have helped my dad greatly. Specifically, the water aerobics classes are great.”
“My mother moved to St's Plaza 3 months ago and so far we love it. The staff has been so helpful and loving to my mom.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 19, 2026OtherClean
The Licensing Program Analyst conducted an unannounced case management visit following a death report submitted by the facility. The analyst reviewed the required records and found no deficiencies cited in accordance with the California Code of Regulations.
Mar 19, 2026OtherClean
The Licensing Program Analyst conducted an unannounced case management visit following a death report submitted by the facility. The analyst reviewed the required records and found no deficiencies cited in accordance with the California Code of Regulations.
Jan 29, 2026OtherClean
The inspection was an office visit conducted to clarify the status of the facility's license and pending transfer of ownership. The primary deficiencies cited relate to the failure to provide required documentation regarding the facility's right of possession following a change in ownership. Both deficiencies are classified as Type A, indicating an immediate risk to the residents' health, safety, or personal rights.
Nov 25, 2025OtherClean
The facility underwent an unannounced Case Management Visit following a self-reported incident involving a resident hospitalized after shaking, vomiting, and elevated blood sugar. The Licensing Program Analyst conducted a health and safety check and reviewed facility records. No deficiencies were cited or observed during this inspection.
Oct 29, 2025ComplaintClean
This report details an investigation into complaints regarding facility cleanliness, resident hygiene, and staff training. The investigation found insufficient evidence to substantiate any of the allegations raised by the complainant.
Jul 21, 2025InspectionClean
The facility underwent an unannounced Required Annual Inspection. The general facility condition, including cleanliness, safety features, and basic supplies, was observed to be satisfactory. However, a deficiency was cited regarding the maintenance of complete personnel records, specifically noting missing staff training and first aid documentation.
Jul 17, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 12, 2025ComplaintClean
This report details a complaint investigation concerning a resident sustaining an injury due to alleged lack of supervision. The allegation was substantiated, leading to a citation for inadequate care and supervision. The facility was cited for failing to meet the standard of care regarding resident safety and well-being.
Ownership & Operations
Who Operates This Facility
St. Paul's Epis Home, INC; Integ Sen Lvng Mgmt LLC
STRATMAN, KIM
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit thepaseaseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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