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Nursing HomeMedicaid Top Rated

Veterans Home of California - Chula Vista

Strong Medicare quality ratings; families often praise compassionate and hardworking nursing staff. Still worth an in-person visit.

700 East Naples Court, Sunbow ยท Chula Vista, CA 91911180 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 104 Google reviews

5
4
3
2
1
Veterans Home of California - Chula Vista Nursing Home in Chula Vista, CA โ€” Street View
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What this means for your family

This facility is a wonderful choice for veterans seeking a peaceful, clean, and respectful community with highly compassionate staff. However, families should closely monitor meal temperatures and hygiene routines, as some residents have reported issues with cold food and inconsistent personal care.

Google Reviews

Google Reviews

104 reviews on Google
โ€œFamilies generally find this facility to be a peaceful, clean, and compassionate environment for veterans, with many long-term residents and their families praising the caring staff. However, there are significant concerns regarding inconsistent food temperature and occasional lapses in hygiene and attentive care for certain residents.โ€

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and hardworking nursing staff
  • Clean and well-maintained grounds
  • Peaceful and beautiful hilltop location
  • Engaging activities for residents

Concerns

  • Food being served cold or unappealing (mentioned by 3 reviewers)
  • Lapses in hygiene and personal care
  • Staff irritability toward residents

Rating Trends

Tap a year to see what changed

234'11(1)'15(2)'17(9)'19(9)'21(13)'23(3)'25(1)'26(1)

Distribution ยท 71 analyzed

5
53
4
11
3
2
2
1
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1The hilltop location looks so peaceful; what kind of outdoor activities or strolls are available for residents to enjoy the grounds?
  • 2We've heard wonderful things about how hardworking the nursing staff is; how do you ensure that level of compassion stays consistent during busy shifts?
  • 3Could you tell us a bit more about the dining experience and how the kitchen ensures meals are served at the right temperature and variety?
  • 4What is the process for keeping families updated on changes in a resident's care or health status?
  • 5How does the nursing team handle medical emergencies or sudden changes in health during the overnight hours?
  • 6What steps are taken to ensure that personal hygiene and daily care routines are consistently met for every resident?

Personalized based on this facility's data


Key Review Excerpts

โ€œThis facility saved my life. I lived in my van for 2 1/2 years. I came here and was warmly welcomed by residents and staff alike.โ€

Former homeless veteran/Resident ยท 2025โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œThe care given to these heroes is just amazing ๐Ÿคฉโ€

Family member ยท 2023โ˜…โ˜…โ˜…โ˜…โ˜…

โ€œI live in C bldg at the home. We can't eat in the messhall hall. So we get all 3 meals delivered to us and all 3 meals are cold when delivered to us.โ€

Resident ยท 2020โ˜…โ˜…โ˜†โ˜†โ˜†
Source: 104 Google reviews

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
1.02hrs
OK
Registered nurses for medical care
Total Nursing
4.60hrs
OK
All nurses + aides combined
Staff Turnover
17%
Lower is better (< 30% = good)
RN Turnover
18%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

4

measures

Mixed Results

6

measures

Long-Stay Residents
๐Ÿ˜”

Residents with depression symptoms

โ†“ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
CA
7.0%
San diego
9.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
19.5%
CA
13.7%
San diego
15.4%
๐Ÿšฟ

Residents whose bladder or bowel control got worse

โ†“ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
19.4%
CA
10.7%
San diego
12.0%
๐Ÿ›๏ธ

Residents needing more daily help over time

โ†“ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
14.4%
CA
10.4%
San diego
7.8%
๐Ÿ’Š

Residents on antipsychotic medication

โ†“ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.5%
CA
11.7%
San diego
10.0%
๐Ÿšถ

Residents whose walking got worse

โ†“ Lower is better
This Facility9.8%
Mixed vs Avgs
Here
9.8%
US
15.3%
CA
10.5%
San diego
9.3%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility83.1%
Mixed vs Avgs
Here
83.1%
US
81.8%
CA
94.2%
San diego
96.4%
๐Ÿ’‰

Short-stay residents vaccinated for the flu

โ†‘ Higher is better
This Facility85.0%
Mixed vs Avgs
Here
85.0%
US
79.8%
CA
93.2%
San diego
96.4%
๐Ÿ’Š

Short-stay residents newly given antipsychotics

โ†“ Lower is better
This Facility2.8%
Worse than Avg
Here
2.8%
US
1.6%
CA
1.5%
San diego
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

6deficiencies
1penalties
Well below state avg (15.4)
13 complaint-triggered
$8,018 in fines

This facility shows concerning patterns with 12 complaint-triggered deficiencies indicating families have filed reports about care issues. Recurring problems span medication management, care planning, safety hazards, fire safety systems, and nutrition services. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys suggests ongoing operational challenges that warrant careful consideration before placement.

Mar 25, 2026Complaint
1
0761Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 16, 2026Routine
7
0345Potential for harm ยท WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm ยท WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584Potential for harm ยท PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0865Potential for harm ยท PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0814Potential for harm ยท IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0100Potential for harm ยท IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0914Potential for harm ยท IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Nov 19, 2025Complaint
1
0620Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Sep 3, 2025Complaint
1
0880Potential for harm ยท IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 30, 2025Routine
15
0812Potential for harm ยท PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm ยท PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0623Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the residentโ€™s representative in writing how long the nursing home will hold the residentโ€™s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0755Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0804Potential for harm ยท IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm ยท IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm ยท IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm ยท IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Oct 1, 2024Complaint
1
0656Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Jun 5, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Veterans Home of California - Chula Vista

Organization Type

government

Ownership & Management

Owners

Veterans Home of California-Chula Vista

Owner ยท Organization

100%

Key personnel

Veterans Home of California-Chula VistaManagerKreisher, TimothyManagerMiller, JimmyManagerVeterans Home of California-Chula VistaAdp of the SnfKreisher, TimothyAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources โ€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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