St Patricks Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 142 Google reviews

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What this means for your family
While St. Patrick's Home is frequently praised for its spiritual environment and effective rehabilitation services, the recurring reports of neglect and staffing shortages are serious red flags. If you are considering this facility, you must conduct a site visit during off-hours and specifically ask how they ensure feeding and hygiene assistance for residents who cannot care for themselves.
Google Reviews
Google Reviews
142 reviews on Google“St. Patrick's Home receives highly polarized feedback, with many reviewers praising the warm, religious atmosphere and dedicated physical therapy team, while others report serious concerns regarding neglect and understaffing. Families frequently highlight the facility's cleanliness and professional staff, but multiple accounts describe significant lapses in basic care, such as feeding assistance, hygiene, and communication during emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Warm, religious, and welcoming environment
- Effective and motivating physical therapy team
- Clean and well-maintained facility
- Professional and attentive social work staff
Concerns
- Severe understaffing leading to neglect (mentioned by 7 reviewers)
- Lack of assistance with feeding for non-verbal or dependent residents (mentioned by 4 reviewers)
- Poor communication and unresponsiveness from nursing staff (mentioned by 5 reviewers)
- Theft or loss of personal belongings and clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 144 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility has a very active religious community; how are these spiritual programs integrated into the daily life of residents who may have limited mobility?
- 2Given that the physical therapy team is highly regarded here, how do you ensure that residents receive consistent support and motivation for their rehabilitation goals throughout the day?
- 3I see that the facility is quite large with 264 residents; what specific protocols are in place to ensure that residents who require assistance with feeding receive timely and attentive support during meal times?
- 4With the current staffing levels, how does the nursing team prioritize communication with families to ensure we are kept updated on our loved one's health status and daily well-being?
- 5I appreciate that the leadership team is active in responding to feedback online; what is the best way for families to share concerns or questions directly with management to ensure they are addressed promptly?
- 6What measures does the facility take to help residents keep track of their personal belongings and clothing, and how do you handle situations where items might go missing?
Personalized based on this facility's data
Key Review Excerpts
“The residents often are ignored for hours on ends - I saw this.”
“I can't be remiss in mentioning the outstanding physical therapist staff that are welcoming and motivating to get you back on track in your health!”
“I try to be there at least 5 times for dinner each week to feed my mom because whenever I am not there it is a hit or miss on when she will be fed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered 5 deficiencies, including serious concerns about abuse reporting and resident protection that recurred in both 2024 surveys. The facility struggles with fire safety systems, care planning, and accident prevention, with repeated violations across multiple surveys from 2019-2024. While all deficiencies show correction dates, the pattern of recurring issues in critical safety areas warrants careful consideration during any visit.
May 9, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 15, 2024Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Feb 15, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 17, 2021Routine5
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Sep 23, 2019Routine9
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Construct fire resistant interior walls.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
May 9, 2024
$51,500
Ownership & Operations
Who Operates This Facility
St Patricks Home
nonprofit
Chain Affiliation
Carmelite Sisters for the Aged & Infirm
9 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 8 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
142 reviews from families & visitors
Official Website
Visit stpatrickshome.org
Medicare data downloads
Original nursing home datasets
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