Wayne Center for Nursing & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 161 Google reviews
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What this means for your family
The facility's state-of-the-art rehabilitation gym and professional admissions team make it an excellent choice for post-surgical recovery. However, families must remain vigilant regarding hygiene and response times, as multiple reviewers have reported instances of neglected incontinence care and slow responses to call lights.
Google Reviews
Google Reviews
161 reviews on Google“Families considering Wayne Center will find a highly-regarded rehabilitation program with modern equipment and a dedicated physical therapy team. While many reviewers praise the compassionate nursing and professional admissions staff, there are serious, recurring allegations regarding hygiene, neglect, and inadequate response to call lights during certain shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy programs
- Professional and empathetic admissions and social services
- Modern, well-equipped rehabilitation gym
- Compassionate and attentive nursing staff
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 5 reviewers)
- Slow response times to emergency call lights (mentioned by 3 reviewers)
- Unprofessional or rude behavior from certain staff members (mentioned by 4 reviewers)
- Inconsistent cleanliness and sanitation issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 164 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab programs; can you show us the gym and tell us more about how the therapists work with residents?
- 2How does the nursing team ensure that personal hygiene and incontinence care are handled consistently and with dignity for every resident?
- 3What is the process for responding to emergency call lights, and how do you ensure staff can reach a resident quickly at any time of night?
- 4We'd love to hear more about the dining experience—how are meals planned, and how do you ensure the food is both nutritious and enjoyable for everyone?
- 5Could you tell us about the daily activity calendar and how you help residents stay socially engaged with one another?
- 6What steps is the facility currently taking to maintain the highest standards of cleanliness and sanitation in the resident rooms and common areas?
Personalized based on this facility's data
Key Review Excerpts
“The Nursing staff always available when called on outstanding. Rehab staff is outstanding hands on with the patient never leave your side when your doing your physical therapy”
“The facility is very clean, and their Rehabilitation Department is phenomenal! For example, the setting is equipped as if you were navigating real life situations like getting in and out of a vehicle.”
“My grandmother has been a resident in The Wayne Center for 387 days... She has been receiving great care from the staff ever since.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across multiple areas, with families having filed complaints that triggered recent inspections. The most frequent problems involve care planning and assessment, fire safety systems, and food service operations. While all deficiencies have correction dates, concerning patterns persist - particularly with care planning and sprinkler system maintenance appearing in multiple surveys, suggesting ongoing challenges with consistency in these critical areas.
Jan 21, 2025Routine8
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Jan 21, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2022Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that gas containers are correctly designed and tested, and in locations that are labeled.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jan 13, 2020Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install resident room doors of proper design and width.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Wayne Center for Nursing & Rehabilitation
for profit
Ownership & Management
Owners
Isaac E Goldbrenner Estate
Owner · Organization
Brachfeld, Joseph
Owner
Hartman, Israel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
161 reviews from families & visitors
Official Website
Visit thewaynecenter.com
Medicare data downloads
Original nursing home datasets
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