St. Mark Assisted Living Center
Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a clean, active, and highly caring environment where staff treat residents like family. While most experiences are exemplary, you may want to verify the current communication protocols regarding billing to ensure any discrepancies are handled as promptly as they were in previous years.
Google Reviews
Google Reviews
16 reviews analyzed“Families considering St. Mark Assisted Living Center can expect a highly caring environment characterized by a professional, warm, and attentive nursing and administrative staff. Reviewers frequently praise the cleanliness of the facility, the quality of the food, and the variety of social activities provided to residents. While the vast majority of feedback is overwhelmingly positive, there are isolated reports of rude staff and a single instance of a billing discrepancy.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing and care staff
- Clean and well-maintained facility
- Engaging resident activities and social events
- High-quality dining and food service
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It’s wonderful to see how clean and well-maintained the facility looks; what is your routine for ensuring the common areas stay so tidy?
- 2We noticed how much the management values feedback from families; how does the team typically use resident or family input to improve services?
- 3The dining service seems to be a highlight here; could you tell us more about how much variety is offered in the daily meal plans?
- 4What kind of social events or engaging activities do you have planned for the residents this month to help them stay connected?
- 5Since we are looking for peace of mind regarding medical care, how does the nursing staff handle unexpected health changes or medical emergencies during the night?
- 6With a community of 150 residents, how do you ensure that the nursing staff is able to provide that warm, attentive care that people often mention about St. Mark?
Personalized based on this facility's data
Key Review Excerpts
“My mom has only been at St Mark/ Highland Lakes for two weeks and I can't say enough about how happy we are that we chose this facility. Cindy was the first person we encountered when touring the facility. She was very knowledgeable and made us feel better when explaining how assisted living would improve my mom's life style.”
“I never dreamed my mom could be happy any place other than home. We were so lucky to find Highland Lakes. It is clean, the food is great and the caring staff is amazing.”
“Monice and her staff of Nurses and Aids are absolutely AMAZING. They truly care about their residents! Mike in Maintenance goes above and beyond for residents needs and wants. Karey keeps her residents happy and fulfilled with her (personality) planning activities, entertainment and social events. The food is amazing. The facility is very clean and should be commended.”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
14 deficiencies from 13 inspections
Jan 27, 2026Routine
STAFFING STANDARDS - STAFF
TRAINING - STAFF IN-SERVICE
BACKGROUND SCREENING-COMPLIANCE ATTESTATION
Dec 12, 2023Routine
RECORDS - STAFF
STAFFING STANDARDS - STAFF
TRAINING - FIRST AID AND CPR
TRAINING - STAFF IN-SERVICE
TRAINING - HIV/AIDS
EMERGENCY MANAGEMENT PLANNING
TRAINING - DO NOT RESUSCITATE ORDERS
RECORDS - FACILITY
Jan 12, 2023ComplaintCleanReport
No deficiencies found during this inspection.
May 25, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Jan 12, 2022RoutineCleanReport
No deficiencies found during this inspection.
Sep 21, 2021ComplaintCleanReport
No deficiencies found during this inspection.
Nov 24, 2020OtherCleanReport
No deficiencies found during this inspection.
Aug 29, 2019RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
St Mark Village INC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit stmarkvillage.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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